EF Education First Teachers

Business Intelligence Analyst

EF Education First Teachers

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Job Level

Junior

Tech Stack

CloudSQL

About the role

  • Develop and maintain accurate sales forecasts, contributing to business planning and strategic decision-making.
  • Collaborate with Sales, Marketing, and Service teams to analyze market trends and customer data, identifying key segments and opportunities for targeted strategies and campaigns.
  • Design, build, and maintain dashboards that track key performance indicators (KPIs), ensuring data is accessible, reliable, and easy for teams to interpret.
  • Analyze data to identify trends, uncover opportunities, and proactively surface insights that help guide business strategy and improve performance across the customer lifecycle.
  • Engage actively with Sales, Marketing, Service and other departments to support data-driven decision making, translate analytical findings into actionable recommendations, and help teams better understand performance drivers.
  • Support the team in adapting reporting, analysis, and dashboards to new tools and processes as the data and technology landscape continues to evolve.

Requirements

  • 1–3 years of experience in a data analysis role, preferably supporting sales or marketing teams (travel industry experience not required)
  • Comfortable querying and analyzing data using SQL (ability to join datasets and explore large tables)
  • Experience building dashboards in Power BI or similar BI tools and strong Excel skills required.
  • Familiarity with Snowflake or modern cloud data warehouses is a plus.
  • Naturally curious and motivated to explore data, ask thoughtful questions, and uncover insights that help teams make better decisions.
  • Excellent verbal and written communication skills, with the ability to translate complex data into clear insights for non-technical stakeholders
  • A proactive and solutions-oriented mindset with the ability to navigate ambiguity and identify opportunities to improve business performance.
  • Demonstrated ability to work effectively across teams and contribute positively to team dynamics.
  • Comfortable learning new tools, processes, and ways of working as our data and technology landscape evolves.
  • Undergraduate degree in preferably Business, Math, or related subjects
Benefits
  • The opportunity to travel with our customers for FREE at least once a year! Experience the product first-hand by embarking on one of our unique travel itineraries alongside one of our student tour groups
  • The opportunity to develop technical skills and gain exposure to modern data tools including SQL, BI platforms, and cloud data environments
  • Take advantage of our professional growth and learning opportunities, including monthly trainings, workshops, and inspiring talks with global leaders and experts
  • Participate in social networking opportunities by joining one of our many employee-run social groups, like book club or movie club, or any of our “EFinity” groups, like Black@EF, LGBTQ+@EF, Indigenous@EF, API@EF, and Parents@EF
  • Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
  • Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
  • Excellent health, dental, and vision coverage, along with life and disability insurance
  • Wellness benefits, including an annual $500 healthy lifestyle reimbursement
  • EF program discounts including travel, language schools, childcare, and more
  • Discounts at local venues and businesses
  • Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisSQLdashboard buildingPower BIExcelSnowflakedata queryingdata visualizationKPI trackingdata interpretation
Soft Skills
communication skillscuriosityproactive mindsetsolutions-orientedteam collaborationadaptabilityanalytical thinkingproblem-solvingstakeholder engagementinsight generation