
Customer Engagement & Loyalty Co-Op
EF Education First Teachers
internship
Posted on:
Location Type: Hybrid
Location: Cambridge • Massachusetts • United States
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Salary
💰 $23 per hour
Job Level
About the role
- Communicate professionally with customers and colleagues via phone and email.
- Address inquiries and process requests related to the Global Rewards program.
- Organize and record customer interactions in CRM software.
- Partner with the Loyalty team to ensure seamless support.
Requirements
- Customer-focused and detail-oriented
- Able to work efficiently and prioritize tasks
- Self-starter and fast learner
- Well organized with attention to detail
- Strong communicator, approachable, helpful, and friendly
- Able to work collaboratively with the Customer Loyalty team
- Enthusiastic learners’ mentality
Benefits
- Hybrid work (1 day remote)
- Cooperative Education Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer-focuseddetail-orientedefficientself-starterfast learnerwell organizedstrong communicatorapproachablehelpfulfriendly