Senior Lead Product Manager – Zelle Commerce

EEOC

Senior Lead Product Manager leading product strategy and execution for Zelle in the financial sector. Collaborating with teams to develop innovative payment solutions for merchants and consumers.

Posted 7/14/2026full-timeNew York City • California, New York • 🇺🇸 United StatesSenior💰 $180,000 - $240,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management within the payments and fintech sectors, with a strong focus on customer discovery, product strategy, and cross-functional collaboration to deliver innovative payment solutions.

Highest-signal resume keywords

Product Management ExperiencePayment Processing KnowledgeCustomer Discovery SkillsCross-Functional Team LeadershipProduct Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product StrategyRoadmap DevelopmentPayment ProcessingAuthorizationClearing and SettlementDispute ManagementChargeback ManagementMerchant Payment ExperienceConsumer Payment Experience

Soft Skills

Influencing SkillsLeadership SkillsAbility to Thrive in Ambiguous Environments

Industry Keywords

FintechECommercePaymentsCross-Functional CollaborationMarket TrendsCompetitive Intelligence

About the role

Key responsibilities & impact

Build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points
Define and execute the product strategy for Zelle as a payment method in eCommerce
Partner with merchants, financial institutions, payment service providers (PSPs), gateways, and strategic advisors to shape product direction
Lead product discovery by translating customer insights, market trends, and competitive intelligence into innovative payment experiences
Collaborate with Engineering, Design, Risk, Fraud, Legal, Compliance, Marketing, and Operations to deliver scalable, secure, and customer-centric commerce payment solutions

Requirements

What you’ll need

Typically 9+ years of product management experience in payments, fintech, commerce, or related industries
Proven experience taking products from idea to launch
Deep understanding of payment processing, including: authorization, clearing and settlement, dispute and chargeback management, and merchant and consumer payment experiences
Strong customer discovery, product strategy, and roadmap development skills
Experience influencing and leading cross-functional teams without direct authority
Ability to thrive in ambiguous environments and create clarity for teams and stakeholders

Benefits

Comp & perks

Competitive medical (PPO/HDHP), dental, and vision plans
Company contributions to Health Savings Account (HSA) or pre-tax savings
401(k) Retirement Plan with 100% Company Safe Harbor Match on first 6% deferral
Flexible Time Off for Exempt (salaried) employees
Generous PTO for Non-Exempt (hourly) employees
11 paid company holidays and a paid volunteer day
12 weeks of Paid Parental Leave
Maven Family Planning support