Technical Support Specialist

EEOC

Technical Support Specialist delivering IT services for the Army National Guard. Supporting technology for warfighters with troubleshooting, system maintenance and collaboration.

Posted 6/13/2026full-timeArlington • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $69,400 - $158,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber SecurityDNSTCP/IPTypeScript

About the role

Key responsibilities & impact

Be a frontline technical resource for warfighters
Provide hands-on troubleshooting, system maintenance, and user assistance
Collaborate with cybersecurity, network, and engineering partners
Support lifecycle upgrades and operational exercises
Help sustain communications and information systems

Requirements

What you’ll need

1+ years of experience working on complex networked distributed systems
1+ years of experience with Microsoft Windows or Linux Operating systems
Experience supporting and collaborating with DoD operational personnel
Ability to troubleshoot and resolve issues with basic network and operating systems
Ability to create technical documentation
Top Secret clearance
HS diploma or GED
DoD 8570 IAT Level II certification such as Security+

Benefits

Comp & perks

Health, life, disability, financial, and retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care
Recognition awards program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootingsystem maintenancenetworked distributed systemsMicrosoft WindowsLinux Operating systemstechnical documentation

Soft Skills

collaborationuser assistance

Certifications

Top Secret clearanceHS diplomaGEDDoD 8570 IAT Level IISecurity+