Senior Lead Product Manager – API/Mobile

EEOC

. Overall Purpose . The Senior Lead Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers. . The role will build, align, a

Posted 5/9/2026full-timeScottsdale • Arizona, California, Illinois, New York • 🇺🇸 United StatesSenior💰 $150,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Overall Purpose
The Senior Lead Product Manager is the champion responsible for evaluating and determining the product(s) and/or features to be built and delivered to our customers.
The role will build, align, and motivate a cross functional team to develop a common understanding of the customers’ pain points and the passion to solve issues and develop innovative solutions that delight customers.
The role may lead multiple products.
Essential Functions
Visionary and Strategist: Builds the right cross-functional team to obtain a common understanding of customer pain points, empathy and excitement for solving customer issues and driving product revenue. Articulates product strategy and vision across the enterprise across multiple products.
Customer Passion and Advocacy: Brings the customer viewpoint to the product design process with a demonstrated competency to actively listen to customer feedback across all touchpoints and channels; to routinely leverage this feedback into insights; and to build products and services that delight and inspire.
Creative Problem Solver: Works closely with marketing, research, analytics, design and development partners, uses technical savvy and customer insights to develop real world solutions working in a highly collaborative environment. Uses insights about the market and industry to drive development of value-added solutions for customers.
Commitment to Risk Management: Oversees the integration of strong risk and security controls. Ensures compliance to laws and regulations.
Technical Understanding: Able and adept at working directly with the technologists to deliver market solutions. Clearly defines requirements, grooms user stories, motivates technical teams and partners with technology closely.

Requirements

What you’ll need

Minimum Qualifications
Education and/or experience typically obtained through completion of a bachelors degree.
9 or more years of related work experience OR post-secondary degree and at least 4 years of related work experience
Demonstrated experience in design thinking and agile development process and methodology
Demonstrated leadership experience and cross functional collaboration experience
Proven experience in and passion for building and delivering great products
Demonstrated experience in setting a product strategy, roadmap and in meeting product revenue targets
Excellent listening and execution skills
Background and drug screen
Area of Specialty: Salesforce
In-depth understanding of Salesforce capabilities (Sales Cloud, Service Cloud, Experience Cloud, Agentforce, etc.) and a working knowledge of Salesforce customization, automation, and integration.
For Data Specific Product Roles
Previous experience working with financial services and alternative data in risk model building
Background and familiarity with API ecosystem (REST, JSON, XML, Swagger, YAML)
5 or more years of related work experience in Analytics, model building or data engineering
Preferred Qualifications
Master’s degree
Certifications in design thinking and/or agile.
Prior experience working in payments, financial services or similar regulated industry.
People management experience.

Benefits

Comp & perks

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

design thinkingagile developmentproduct strategyroadmap developmentSalesforceSales CloudService CloudExperience CloudAPI ecosystemdata engineering

Soft Skills

leadershipcross functional collaborationcustomer advocacycreative problem solvinglistening skillsexecution skillsrisk managementteam motivationcustomer insightsvisionary thinking

Certifications

design thinking certificationagile certificationMaster’s degree