Apply alternate format rules, industry standards, and Crawford Technologies guidelines.
Learn and apply accessibility standards such as WCAG, PDF/UA, and HHS requirements.
Configure and manage proprietary software, including ICF/INI files and processing logic.
Build, test, and maintain automated applications used to create accessible customer documents.
Assist with document accessibility assessments and generate assessment reports.
Work with configuration files, proprietary tools, and version control systems across test and production environments.
Participate in requirements gathering, estimating timelines, and documenting application updates.
Troubleshoot application issues using diagnostic tools and guidance from senior team members and managing incident tickets.
Communicate requirement changes to the Project Manager.
Provide training to team members and support occasional client training sessions.
Continuously learn new tools, programming concepts, and accessibility best practices.

Requirements

Knowledge of alternate format industry standards required.
Proficient in the creation of Accessible PDF documents and knowledge of WCAG Guidelines, HHS, and PDF/UA Standard an asset.
REXX and Python knowledge an asset.
Print stream knowledge preferred.
Previous programming experience required.
One year direct experience in document remediation within Crawford Technologies.
Preferred Bachelor's degree in software development or certifications.
Minimum of 2+ years of experience in a technical field.

Benefits

Be part of a growing company and team.
Competitive salary (Commensurate with experience and position and eligible discretionary bonus)
Excellent benefits
Medical
Dental
Vision
Short Term Disability
Long Term Disability
Group and Voluntary Life
Sick Time Pay
Vacation Pay
Holiday Pay

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

REXXPythondocument remediationaccessible PDF creationconfiguration filesautomated applicationsprocessing logicdiagnostic toolsversion control systemsrequirements gathering

Soft Skills

communicationtrainingteam collaborationproblem-solvingdocumentation

Certifications

Bachelor's degree in software development