
Senior Data Platform Support Engineer
EEOC
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • Arizona • California • United States
Visit company websiteExplore more
Salary
💰 $94,000 - $142,000 per year
Job Level
About the role
- Serves as the primary owner and administrator for assigned data platforms.
- Architects, configures, and maintains applications to align with business and technical requirements.
- Establishes best practices for system administration, performance optimization, risk management, and security.
- Maintains a platform road map and works with leadership to prioritize enhancements and upgrades.
- Provides expert-level application and system support to internal teams and user communities.
- Diagnoses, troubleshoots, and resolves complex application issues; escalates to infrastructure support or vendor teams as necessary.
- Performs root cause analysis and implements preventative measures to ensure system reliability.
- Maintains ownership of all assigned issues through resolution and documentation.
- Designs and implements integrations between data platforms and other enterprise systems.
- Evaluates and enhances system architecture to meet changing business needs.
- Conducts performance monitoring and tuning, ensuring optimal uptime and resource utilization.
- Defines and tracks KPIs, SLAs, and other operational metrics in collaboration with stakeholders.
- Develops and deploys automation scripts and tools to improve efficiency and reduce manual workloads.
- Leads or participates in automation and optimization projects across the data platform ecosystem.
- Researches, evaluates, and recommends third-party applications that align with business objectives.
- Ensures successful installation, validation, and documentation of vendor-provided upgrades and patches.
- Monitors license usage, forecast needs, and manage compliance with licensing agreements.
- Provides metrics and budget recommendations during annual planning cycles.
- Develops and maintains comprehensive documentation, including policies, procedures, and configuration details.
- Delivers user training sessions and promote best practices to drive adoption and proficiency.
- Provides timely and accurate reporting on application of health, performance, and project status.
- Manages projects involving new functionality, integrations, and process automation.
- Supports the organization’s data security, privacy, and compliance initiatives.
- Implements and maintains security standards, access controls, and audit readiness.
- Ensures systems adhere to company policies and industry best practices.
Requirements
- Education or experience typically obtained through completion of a bachelor’s degree in computer science, information systems, engineering, or related field.
- 5-8 years of experience supporting enterprise applications, data platforms, or system integrations in a production environment.
- Strong knowledge of SQL, data integration tools, APIs, scripting languages (Python, PowerShell, Bash), and automation frameworks.
- Familiarity with cloud-based platforms (AWS, Azure, GCP) and related monitoring tools.
- Experience with ETL/ELT pipelines, data governance frameworks, and data warehouse technologies preferred.
- Experiencing managing Tableau and/or Cloudera infrastructure preferred.
- Excellent problem-solving, communication, and collaboration skills.
- Proven ability to manage multiple priorities and deliver solutions in a dynamic environment.
- Strong analytical mindset with attention to detail and continuous improvement.
Benefits
- Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
- 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLPythonPowerShellBashETLELTdata integrationautomation frameworksdata governancedata warehouse
Soft Skills
problem-solvingcommunicationcollaborationanalytical mindsetattention to detailcontinuous improvementability to manage multiple prioritiesdelivery of solutionsuser trainingbest practices promotion