EEOC

Senior Manager, ORM Governance – Practices

EEOC

full-time

Posted on:

Location Type: Hybrid

Location: New York City • Arizona • California • United States

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Salary

💰 $129,000 - $161,000 per year

Job Level

Senior

About the role

  • Senior Manager, Operational Risk Management (ORM) Governance and Practices leads oversight of operational and reputational risk frameworks, policies, and reporting.
  • This role manages risk appetite, RCSA, risk events, controls, and executive risk reporting to support sound decision-making.
  • Partners across the business as part of the second line of defense to strengthen risk culture and ensure effective, compliant risk management practices.
  • Maintain the operational and reputation risk frameworks, including policies, standards, procedures (collectively “PSPs”) training and quality assurance requirements to assess adherence.
  • Support the development and maintenance of ORM programs and associated policies, standards, and procedures including process management, risk and control self-assessment, risk event management, control management, and scenario analysis.

Requirements

  • Minimum of 10+ years of operational risk management experience, preferably in financial services or other highly regulated industries
  • Experience in operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third-party, fraud, and data)
  • Exceptional communication skills with ability to synthesize and present complex risk issues clearly and persuasively
  • Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency
  • Ability to drive change in a dynamic business environment
  • Team-oriented with strong interpersonal skills
  • Highly organized, detail oriented combined with excellent analytical and technical skills.
Benefits
  • Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational risk managementRCSArisk eventscontrolsexecutive risk reportingrisk appetiteprocess managementrisk and control self-assessmentscenario analysisissue management
Soft Skills
exceptional communication skillsstrategic thinkingcreative problem solvingattention to detailefficiencyability to drive changeteam-orientedinterpersonal skillshighly organizedanalytical skills