Senior Manager, ORM Governance – Practices

EEOC

. Senior Manager, Operational Risk Management (ORM) Governance and Practices leads oversight of operational and reputational risk frameworks, policies, and reporting.

Posted 4/7/2026full-timeNew York City • Arizona, California, Illinois, New York • 🇺🇸 United StatesSenior💰 $129,000 - $161,000 per yearWebsite

About the role

Key responsibilities & impact

Senior Manager, Operational Risk Management (ORM) Governance and Practices leads oversight of operational and reputational risk frameworks, policies, and reporting.
This role manages risk appetite, RCSA, risk events, controls, and executive risk reporting to support sound decision-making.
Partners across the business as part of the second line of defense to strengthen risk culture and ensure effective, compliant risk management practices.
Maintain the operational and reputation risk frameworks, including policies, standards, procedures (collectively “PSPs”) training and quality assurance requirements to assess adherence.
Support the development and maintenance of ORM programs and associated policies, standards, and procedures including process management, risk and control self-assessment, risk event management, control management, and scenario analysis.

Requirements

What you’ll need

Minimum of 10+ years of operational risk management experience, preferably in financial services or other highly regulated industries
Experience in operational risk programs (i.e., RCSA, Risk Events, Issue Management, Key Indicators) and risk domains (e.g., product and service delivery, process management, business disruption, third-party, fraud, and data)
Exceptional communication skills with ability to synthesize and present complex risk issues clearly and persuasively
Proven strategic thinker and creative problem solver who also demonstrates strong attention to detail and efficiency
Ability to drive change in a dynamic business environment
Team-oriented with strong interpersonal skills
Highly organized, detail oriented combined with excellent analytical and technical skills.

Benefits

Comp & perks

Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

operational risk managementRCSArisk eventscontrolsexecutive risk reportingrisk appetiteprocess managementrisk and control self-assessmentscenario analysisissue management

Soft Skills

exceptional communication skillsstrategic thinkingcreative problem solvingattention to detailefficiencyability to drive changeteam-orientedinterpersonal skillshighly organizedanalytical skills