EEOC

Brokerage Administrative Support Specialist

EEOC

full-time

Posted on:

Location Type: Remote

Location: Pennsylvania • United States

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Salary

💰 $22 - $36 per hour

About the role

  • Provides high quality operational support to Financial Advisors and their clients, as well as administrative support to Regional Sales Managers.
  • Responsible for the daily administrative operations for assigned Financial Advisor(s) and Regional Sales Managers.
  • Execute special or continuous research and complex data analysis.
  • Research and obtain information for routine reports and special assignments.
  • Plan, prioritize, and execute specified projects and initiatives, establish timelines, milestones, communication and reporting touchpoint for Sales Managers and relevant parties, consult with managers and vendors as necessary.
  • Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.
  • Onboards new clients while ensuring all required documentation is complete and accurate and monitors the incoming transfer of new assets.
  • Responsible for assisting clients with paperwork related to account transfers, beneficiary designations, and other maintenance requests.
  • Processes client transactions, such as deposits and withdrawals, while ensuring compliance with regulatory requirements.
  • Collaborates with Financial Advisor(s) to prepare client meetings and presentations, including gathering relevant data and creating reports.
  • Creates and maintains records and files utilizing Client Relationship Management (CRM) software.
  • Ensures required client paperwork is current with firm and industry requirements, rules, and regulations.
  • Assists Financial Advisor(s) with marketing efforts including seminars and other client facing events.
  • Actively engages in available training/cross-training and educational and/or professional development opportunities to remain current on firm and industry policies and procedures.
  • Functions as a part of a larger team dedicated to helping achieve Fulton Financial Advisors' overall sales goals.

Requirements

  • Bachelor's Degree or the equivalent experience.
  • 3 or more years Administration in financial services or sales environment.
  • 2 or more years Experience with investment operations, procedures, and transfers.
  • Administrative Support Specialists in Brokerage must be able to be affiliated with our Broker Dealer.
  • SIE (Security Industry Essentials), Series 7, Series 63 (or Series 66).
  • Life, Accident & Health Insurance License.
  • Knowledge of mathematics sufficient to process account and transaction information.
  • Ability to use appropriate interpersonal styles and communicate effectively both orally and in writing with all organizational levels.
  • Ability to initiative and proactively follow up on submitted items to ensure completion, resolve errors questions or concerns.
  • Knowledge of investment industry terminology.
  • Exposure to Microsoft Office Suite.
  • Exposure to client relationship management (CRM) software, or similar contact management software.
Benefits
  • medical plans with prescription drug coverage
  • flexible spending account or health savings account depending on the medical plan chosen
  • dental and vision insurance
  • life insurance
  • 401(k) program with employer match and Employee Stock Purchase Plan
  • paid time off programs including holiday pay and paid volunteer time
  • disability insurance coverage and maternity and parental leave
  • adoption assistance
  • educational assistance
  • a robust wellness program with financial incentives
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisadministrative operationsclient transactionsaccount transfersinvestment operationsmathematicsreport creationproject managementcompliancemarketing support
Soft Skills
interpersonal communicationoral communicationwritten communicationinitiativeproactive follow-upteam collaborationorganizational skillsclient serviceproblem-solvingtime management
Certifications
Bachelor's DegreeSIE (Security Industry Essentials)Series 7Series 63Series 66Life Insurance LicenseAccident Insurance LicenseHealth Insurance License