EEOC

Senior Manager, Operating Rules Integrity and Compliance

EEOC

full-time

Posted on:

Location Type: Hybrid

Location: Scottsdale • Arizona, California, Illinois, New York • 🇺🇸 United States

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Salary

💰 $129,000 - $193,000 per year

Job Level

Senior

About the role

  • Manage programs, monitoring and oversight of processes required to evaluate and enforce a participant’s compliance with the Company’s operating rules and other product requirements;
  • Manage day to day support of the exception/waiver process for Company operating rules, including process management, automation, reporting, and obtaining internal approvals;
  • Responsible for driving and managing compliance processes and supporting our vendor relationship;
  • Support leadership on department planning & budget processes.
  • Develop and manage compliance reporting which includes reporting to evaluate the health of the Network and identify compliance gaps for product areas:
  • Monitor industry and regulatory trends that impact our business and support development of appropriate operating rules, as well as compliance processes to support business strategy and protect the Company;
  • Provide consulting and guidance to internal and external partners on the interpretation and application of Company rules and product requirements;
  • Collaborate across teams on addressing customer issues.
  • Support the review and handling of compliance cases involving operating rules and product requirements;
  • Conduct compliance reviews, which includes attestations and in-depth assessments of participants and resellers compliance with operating rules;
  • Provide effective leadership and develop and manage a small high performing team;
  • Support the company’s commitment to protect the integrity and confidentiality of systems and data.

Requirements

  • Education and/or equivalent work experience typically obtained through completion of a Bachelors degree;
  • 10 or more years experience in payments industry, preferably including governance, compliance or process management functions;
  • Highly effective verbal and written communication and presentation skills with all levels of the organization, as well as senior executives and customers;
  • Demonstrated leadership strength and the ability to build and lead a team;
  • Demonstrated ability to work with cross-functional teams, collaborate on solving problems, establish new processes and track results;
  • Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels of the organization;
  • Excellent analytical and problem-solving skills, and the ability to make recommendations;
  • Proactive self-starter with ability to work independently;
  • Strong project management and organizational skills, with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment;
Benefits
  • Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
  • 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
  • Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
  • 12 weeks of Paid Parental Leave
  • Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
  • And SO much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
compliance managementprocess managementreportingcompliance reviewsattestationsin-depth assessmentsautomationregulatory trendsgovernancepayments industry
Soft skills
verbal communicationwritten communicationpresentation skillsleadershipcollaborationproblem-solvinganalytical skillsorganizational skillsinterpersonal skillsself-starter