Manager

• Responsible for strategy, development, and ownership of Medical Affairs’ Digital Strategy
• Oversee the reengineering and optimization of digital platforms, business processes and systems
• Select, launch, and deliver digital solutions for synchronous and asynchronous training
• Own the end-to-end digital experience process and evangelize the toolset
• Identify and recommend innovations that significantly enhance efficiency and effectiveness of business processes
• Provide platform guidance to team members on CRM solutions (i.e. KOL tool)
• Identify solutions to automate the eRecords retention and retrieval
• Build out the Edwards Learning Network for THV Medical Affairs
• Identify new methods to deliver content/training (e.g. microlearning videos, podcasts, self-assessments, etc.) including support for proficiency based progression training needs
• User acceptance testing
• Evaluate and validate functional business requirements against business needs
• Monitor and report on performance of digital programs

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