Director of Partner Success

EdVisorly

Director of Partner Success managing university partnerships for EdVisorly's AI-powered platform. Driving renewals and expansions while ensuring partner enrollment goals are met.

Posted 7/2/2026full-timeRemote • 🇺🇸 United StatesLead💰 $95,000 - $115,000 per yearWebsite

About the role

Key responsibilities & impact

Own renewals, retention, and expansion revenue for all accounts in your territory.
Proactively identify renewal risks and expansion opportunities, building mitigation and growth plans well in advance.
Identify, position, and close upsell and cross-sell opportunities.
Build trusted relationships with senior stakeholders and day-to-day users, developing individualized customer success plans aligned to partner enrollment goals and contract timelines.
Drive increased platform adoption, utilization, and value realization across partner institutions.
Lead recurring partner meetings, delivering data insights and actionable strategies leveraging platform analytics.
Analyze data trends and partner feedback to inform customer strategy, expansion opportunities, and communicate performance metrics and recommendations to partners and internal leadership.
Advocate for partner needs by influencing Product, Partnerships, and Marketing teams without direct authority.
Lead onboarding, post-technical implementation platform training, and best-practice sessions to ensure strong adoption and partner confidence.

Requirements

What you’ll need

5–7+ years of experience in Customer Success, Account Management, or Strategic Partnerships within a B2B SaaS environment.
Proven success as an individual contributor owning renewals and expansion revenue (upsells and cross-sells).
Experience working with or selling into higher education institutions.
Strong analytical skills with the ability to translate data into strategy.
Willing to travel up to 25% and live near a major travel hub.

Benefits

Comp & perks

Offers Equity
Offers Commission
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Renewals ManagementUpsellingCross-SellingData InsightsPerformance Metrics

Soft Skills

Relationship BuildingInfluencing Without AuthorityStrategic Communication