Edgemony

ServiceNow

• Lead strategic implementation and optimization projects for IT Operations Management (ITOM) and Event Management solutions.
• Partner directly with clients in the Saudi Arabia region to analyze needs and deliver customized ServiceNow solutions.
• Implement and configure ServiceNow ITOM modules and perform platform customizations.
• Enhance operational efficiency and client satisfaction through tailored implementations.
• Manage project delivery, prioritize tasks, and meet deadlines across multiple concurrent projects.
• Communicate technical concepts clearly to technical and non-technical stakeholders and collaborate with client teams.

ServiceNow ITOM Consultant, Freelance