Centre Manager / Senior Teacher
EDGE
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇭🇰 Hong Kong
Visit company websiteJob Level
Senior
About the role
- Deliver English / writing lessons to small groups of students
- Test and adapt curriculum materials to suit Hong Kong learners
- Provide feedback on lesson structure, pacing, and student engagement
- Identify areas where curriculum, language use, or expectations may need localisation
- Support the setup and smooth running of daily centre operations
- Implement operational procedures to ensure consistency and efficiency
- Monitor basic performance indicators (attendance, enrolment interest, parent feedback)
- Flag operational challenges and propose practical improvements
- Conduct enrolment consultations with parents
- Support admissions processes and trial classes
- Work with the team to test enrolment messaging, trial formats, and conversion approaches
- Provide insights on pricing sensitivity and parent decision-making
- Build strong relationships with parents through clear communication and trust
- Handle parent enquiries and concerns professionally
- Gather informal feedback from parents on expectations, preferences, and pain points
- Share insights on competitor offerings, pricing, and positioning
- Provide regular feedback on: Parent behaviour and expectations
- Contribute to recommendations on programme adjustments and scalability
- Support the onboarding and integration of new hires to ensure a smooth transition.
- Work with HR to identify staffing needs and recruitment strategies for different branches.
- Support special projects and initiatives related to centre operations, process improvements, marketing or business development.
Requirements
- Experience as a Centre Manager, Assistant Centre Manager, or Senior Teacher in the enrichment industry
- Strong understanding of Hong Kong parents and schooling culture
- Comfortable teaching and engaging parents directly
- Operationally minded and detail-oriented
- Able to work independently and communicate insights clearly
- Able to work in a fast-paced environment and handle varied tasks
- High level communication skills - excellent written and verbal English is a must
- Good stakeholder management, project management, and problem-solving skills.
- Creative with ideas and strong with execution
Benefits
- Remote work Tue-Fri: 2pm-10pm | Sat: 830am-630pm
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communication skillsstakeholder managementproject managementproblem-solving skillsoperationally mindeddetail-orientedindependent workcreativityexecution skills