Edgar Snyder & Associates

PI Paralegal

Edgar Snyder & Associates

full-time

Posted on:

Location Type: Hybrid

Location: Pittsburgh • Pennsylvania • United States

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About the role

  • Serve as a first point of contact for prospective personal injury clients
  • Handle incoming and new client calls for evaluation
  • Conduct detailed intake interviews
  • Organize and maintain early-stage case files
  • Provide exceptional customer service.
  • Maintain strict confidentiality and collaborate effectively

Requirements

  • Minimum of two (2) years of personal injury case handling experience required.
  • Empathetic, professional communicator with strong phone etiquette.
  • Excellent multitasking, time management, and organizational skills.
  • Strong computer skills, including MS Office and database entry platforms.
  • Paralegal degree or certificate preferred.
Benefits
  • hybrid work arrangement
  • generous benefits
  • professional development
  • fast-paced, supportive environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
personal injury case handlingintake interviewsdatabase entry
Soft Skills
customer servicecommunicationmultitaskingtime managementorganizational skillsempathyprofessionalismphone etiquette
Certifications
paralegal degreeparalegal certificate