Resource Director

Edelman

Resource Director at Edelman managing talent across projects in their global communications agency. Collaborating with teams to optimize resource management processes and addressing business challenges.

Posted 7/14/2026full-timeNew York City • Illinois, New York • 🇺🇸 United StatesLead💰 $68,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in resource management and project management, with a strong focus on collaboration, communication, and problem-solving. Proficient in managing multiple priorities and adapting to fast-paced environments while maintaining high emotional intelligence.

Highest-signal resume keywords

Resource ManagementProject ManagementMicrosoft Office ProficiencyStrong Organizational SkillsExcellent Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Resource ManagementProject ManagementProblem-SolvingData ManagementTalent Management

Soft Skills

Emotional IntelligenceCollaborationAdaptabilityProfessionalismCalm Under Pressure

Tools & Technologies

ServiceNowSmartsheetWorkdayRMSS

Industry Keywords

Agency ExperienceStakeholder ManagementResource SharingProcess Improvement

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Partner with the US Resource Management and Project Management teams, as well as client/project leads to cast and manage talent across client work
Manage day-to-day intake of requests through centralized ServiceNow software
Set/manage clear expectations, prioritize requests and proactively communicate status updates to stakeholders
Manage casting assignments within the Resource Management database, ensuring updates are accurate and timely
Collaborate with professionals from various specialties, namely Creative, Design and Integrated Strategic Planning, to review bandwidth, casting, address challenges, identify solutions
Partner with other Resource Managers across the U.S. and other markets to support resource sharing
Escalate resourcing challenges and provide updates to leadership as needed
Work with Finance and HR Partners to align on talent and business needs
Contribute to the improvement of resourcing processes and systems

Requirements

What you’ll need

At least 4 years of experience in resource management or project management (agency experience preferred)
A bachelor's degree in a related field or equivalent work experience
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
Calm under pressure, with the ability to meet tight deadlines
High emotional intelligence (EQ), and ability to work across diverse teams and personalities
Quick learner who takes on new responsibilities with confidence
Collaborative, thoughtful and professional approach
Strong problem-solving skills with the ability to make informed decisions
Excellent communications skills, with the ability to adapt messaging for different stakeholders
Proficiency in Microsoft Office (Outlook, Excel, PPT), and some familiarity with resource management tools (e.g., Smartsheet, Workday, Service Now, RMSS, etc)
Ability to handle sensitive information with discretion.

Benefits

Comp & perks

medical and dental insurance
vision
401K
life insurance
disability insurance
paid time off
travel assistance
wellness programing