Territory Manager – Insurance
Openly
Assembly
Community Manager
Edelman
full-time
Posted on:
Origin: • 🇺🇸 United States • District of Columbia, Illinois, New York, Washington
Visit company websiteSalary
💰 $50,000 - $65,000 per year
Job Level
Junior
Tech Stack
Assembly
About the role
- Support social media programs on behalf of Microsoft as an account-executive level community manager
- Be the brand’s eyes and ears on social and partner closely with internal and client teams in content ideation and copywriting
- Develop, manage, and post approved social content across platforms including LinkedIn, TikTok, Instagram, Threads and Facebook
- Engage with audiences across social platforms, including publishing content and interactions
- Exemplify the brand voice and tone in all community interactions
- Craft copy and support asset development considering inclusive language, images, and headlines
- Maintain workflows and processes for community management and escalations, including directly with clients
- Work on brainstorms and quick-turn social moments with internal and client teams
- Identify trends and opportunities and proactively flag opportunities for engagement
- Manage and organize content and assets within platforms or tools such as Sprinklr, Khoros or Hootsuite
- Proactively flag and escalate issues in a timely manner
- Work with analytics to provide learnings and recommendations based on current trends in the community and industry
- Ensure the brand’s communication objectives and strategies are met by collaborating across teams
Requirements
- A minimum of 1 year of work experience in digital, community management, or social media related efforts
- Bachelor's degree or equivalent experience
- Solid grasp of core social media platforms (LinkedIn, TikTok, Facebook, Instagram, Threads, Twitter)
- Passion for social media from both a branding and cultural perspective
- Understanding of content best practices across social channels
- Hands-on experience with tools such as Khoros, Sprinklr, Hootsuite
- Great writing skills
- Strong attention to detail and ability to adapt to new conditions, assignments, and deadlines
- Excellent organizational skills
- Microsoft and social event experience a plus
