Account Manager
DULCEDO Management
Bilingual Senior Account Manager, Brand
Edelman
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Work collaboratively with client leads, creative, and digital teams to plan projects and respond to briefs
- Support the client lead in developing integrated marketing and communication plans for key target audiences based on strong strategic insights
- Serve as the client relationship manager and primary day-to-day contact
- Provide leadership in total account management, including project planning, work-back schedules, timelines, and execution processes
- Play a key role in researching, planning, and developing campaigns while driving plans forward
- Demonstrate the ability to segment stories by angle for different journalist beats and specialist verticals
- Possess a practical understanding of earned, owned, paid, and social media channels and how to integrate them into holistic communications programs
- Pitch ideas persuasively to media, clients, and internal teams
- Act as the day-to-day lead contact for PR and communications counsel across consumer and corporate divisions
- Show an advanced understanding of all facets of the communications marketing mix, including digital, social media, in-store activations, visual content, earned media, and advertising
- Mentor, coach, and support team members at all levels
- Maintain a strong understanding of core financial principles including revenue, profitability, pricing models (hourly vs. retainer), utilization, realization, budgeting, and forecasting
Requirements
- A bachelor’s degree in a relevant field from an accredited college or university is preferred
- Strong understanding of the traditional, social and digital markets as it relates to consumer brands, with 5-7 years’ experience in PR; preference will be given to candidates with relatable industry experience and/or knowledge
- Strong organizational and project management skills, with proven ability to manage multiple sizable accounts simultaneously, and multiple stakeholders such as clients in numerous time zones and external agency partners
- Exceptional written and verbal communications skills with demonstrated ability to write across a wide variety of platforms
- Demonstrated ability to effectively multitask, delegate and manage assignments and accurately evaluate the work of others
- Familiarity with best practice communications tactics and public relations tools, ability to appropriately recommend them and lead the execution of all related projects in house
- Ability to act as a client contact and to be responsible for client-related finance management, including managing large projects within budget
- Enthusiasm and eagerness to join a challenging and rewarding account; ability to motivate and inspire more junior team members demonstrate behaviors consistent with Edelman’s values (Quality, Integrity, Respect, Entrepreneurial Spirit, Mutual Benefits) and Code of Ethics and Business Conduct
- Fluency in both French and English, written and spoken, is required
Benefits
- Diversity, equity, inclusion, and belonging initiatives
- Collaborative work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementpublic relationscommunications planningmedia pitchingfinancial managementbudgetingforecastingdigital marketingsocial media strategycontent creation
Soft skills
leadershiporganizational skillscommunication skillsmultitaskingdelegationmentoringteam supportstrategic thinkingclient relationship managementinspiration