Account Manager

• Oversee operational performance of accounts, ensuring quality work, deadline and budget adherence
• Play major role in creation of digital communications plans and goals; manage against them
• Serve as daily client contact and act as client lead when appropriate, address client issues thoughtfully and effectively
• Consistently produce high quality external digital content
• Build relationships with internal specialists (paid media, content, creative, planning, analytics etc.) and senior stakeholders to meet client needs
• Partner with creative counterparts to ensure content is designed to perform and resonate with our target audiences, particularly on social media
• Dive deep into niche subject matter on behalf of clients and industries in pursuit of data, insights and actions that help will distinguish our work
• Harness the power of data and measurement tools in evaluating digital ecosystems
• Understand measurement and KPIs to ensure programs are being executed and performing against the best measures of success
• Monitor social conversation around clients’ products and provide response recommendations
• Partner with paid media and analytics teams to develop, launch, monitor and report on several paid social campaigns
• Champion projects from start to finish with a results-driven mindset in pursuit of strong business results for clients
• Provide excellent client service support: drive conversations, meet deadlines, troubleshoot challenges
• Participate in client(s) annual communication and marketing planning process, bringing new ideas and fresh approaches to grow and strategically support their business
• Identify potential client growth opportunities within the digital space and empower the team to execute on those growth opportunities

Senior Account Supervisor, Health Digital

Territory Manager – Shockwave

Public Relations Manager

Business Banking Relationship Manager

ESOP Advisory Principal Relationship Manager

Named Account Manager – SLED Mid Market