Principal Account Manager – Maritime Business
Honeywell
Senior Account Supervisor, Health Digital
Edelman
full-time
Posted on:
Location Type: Hybrid
Location: Washington DC • District of Columbia, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $86,000 - $130,000 per year
Job Level
Senior
About the role
- Oversee operational performance of accounts, ensuring quality work, deadline and budget adherence
- Play major role in creation of digital communications plans and goals; manage against them
- Serve as daily client contact and act as client lead when appropriate, address client issues thoughtfully and effectively
- Consistently produce high quality external digital content
- Build relationships with internal specialists (paid media, content, creative, planning, analytics etc.) and senior stakeholders to meet client needs
- Partner with creative counterparts to ensure content is designed to perform and resonate with our target audiences, particularly on social media
- Dive deep into niche subject matter on behalf of clients and industries in pursuit of data, insights and actions that help will distinguish our work
- Harness the power of data and measurement tools in evaluating digital ecosystems
- Understand measurement and KPIs to ensure programs are being executed and performing against the best measures of success
- Monitor social conversation around clients’ products and provide response recommendations
- Partner with paid media and analytics teams to develop, launch, monitor and report on several paid social campaigns
- Champion projects from start to finish with a results-driven mindset in pursuit of strong business results for clients
- Provide excellent client service support: drive conversations, meet deadlines, troubleshoot challenges
- Participate in client(s) annual communication and marketing planning process, bringing new ideas and fresh approaches to grow and strategically support their business
- Identify potential client growth opportunities within the digital space and empower the team to execute on those growth opportunities
Requirements
- At least **__6+__** years of relevant experience in Digital-related Marketing and/or related fields
- A bachelor’s degree or equivalent work experience
- Pharmaceutical experience
- Passion for and curiosity in healthcare; familiarity with healthcare industry trends/regulations as it pertains to digital projects
- Healthcare Provider communications experience
- Strong grasp of all basic social media and digital marketing channels and tools including platform specific nuances and requirements and platform updates
- Willingness to work in a fast-paced agency environment managing multiple projects at once while keeping teams on track with timeline development and management
- Experience in managing client and vendor communications and relationships and executing campaigns on both a small and large scale with results to prove it
- Build relationships with clients and colleagues at all levels and across teams
- Willingness to collaborate across internal, external and client-side resources
- Comfort with managing-up and navigating complex internal and external relationships
- Experience with paid social, email marketing, marketing automation tools, and/or SEO
- Proactive attitude with a commitment to continuous learning through various training and new project opportunities
- Expert in latest digital content formats and best practices to translate content strategies effectively within the digital ecosystem
Benefits
- medical and dental insurance
- vision
- 401K
- life insurance
- disability insurance
- paid time off
- travel assistance
- wellness programing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingsocial media marketingemail marketingmarketing automationSEOcontent strategydata analysisKPI measurementcampaign managementclient relationship management
Soft skills
client servicecommunicationcollaborationproblem-solvingrelationship buildingproject managementresults-driven mindsetadaptabilitycuriosityproactive attitude
