Global Internal Communications Manager, Employee Content, Channels & Engagement
Arcadis
Social & Community Manager, Social and Content
Edelman
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Engage and nurture a community across multiple social channels through relevant content and meaningful interactions.
- Monitor consumer conversation for relevant insights and bring social-first, community-led thinking to brainstorms and content ideation.
- Partner closely with the account and client teams to develop, manage, and post approved content and social responses.
- Proactively flag opportunities to the team and work with strategy and analytics experts to provide insights and recommendations based on what the community is responding to.
- Own and maintain social content calendars, craft copy and support asset development, considering inclusive language, images, and headlines.
Requirements
- Demonstrable experience working in digital, community management or social media.
- An understanding of emerging and existing social & digital channels, trends,culture and formats (Instagram, TikTok, Facebook, Twitter etc).
- A thirst for knowledge and desire to understand human behaviour.
- A team-first mentality and a willingness to bring your best thinking and work with your colleagues to solve client business problems.
- Great writing skills, strong attention to detail and excellent organizational skills.
- The ability to adapt to new conditions, assignments, and deadlines in a fast-paced environment.
- A solid understanding of online outreach and the ability to develop online engagement strategies.
- Knowledge of influencers, creators, and tastemakers across social platforms is a plus.
- Hands-on experience with tools such as Sprout Social is a plus.
Benefits
- Hybrid, flexible work model with remote working and purpose-based time in office.
- 3 week's paid vacation, plus days off for your birthday and curiosity day.
- Statutory public holidays, National Truth and Reconciliation Day and World Mental Health Day
- Holiday office closure (Christmas - New Year)
- Half-day Fridays during summer long weekends
- Flexible sick Days
- Dusk till Dawn email policy
- Employer paid benefits
- Wellness/Fitness annual allowance
- Tuition Reimbursement policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
community managementsocial mediacontent ideationonline engagement strategiescopywritingcontent calendar managementinclusive language
Soft skills
attention to detailorganizational skillsteamworkadaptabilityproblem-solvingcommunication
