EDB

Renewals Manager, Bilingual in Spanish

EDB

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Responsible for all assigned software subscription renewals, which will include partnering with customers and internal team players to ensure timely and accurate execution
  • Ownership of contract processes along with customer communications including; co-terming, upselling and related subscription renewals
  • Partnering with internal team players on all upsell opportunities
  • Enlist the efforts of account executives, sales managers, legal and finance when necessary to accommodate the contract renewal process and ensure customer satisfaction
  • Establish and maintain effective, cooperative working relationships with customers
  • Communicate and effectively partner with Finance and Sales Management regarding forecasting, pricing, and completing transactions

Requirements

  • 5+ years of sales experience (software and/or subscriptions a plus)
  • Presentation/Communication abilities at executive levels
  • Contract negotiations
  • Performance oriented (has consistently met/exceeded a renewal and/or sales quota)
  • Expert organizational skills - ability to track and fulfil renewals
  • Prioritization - Proven ability to allocate time to highest impact areas
  • Fluent Spanish speaker, as well as excellent English communication skills, both written and verbally.
Benefits
  • Access to CuraLinc for health and wellness tips and practices
  • Wellness Fridays extending to December 2026
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
contract negotiationssales experiencesubscription renewalsupsellingforecastingpricing
Soft Skills
presentation abilitiescommunication skillsorganizational skillsprioritizationcustomer satisfaction