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Oracle Financials Techno Functional Analyst – 70% Functional, 30% Technical
ECS. Provide functional expertise across Oracle E-Business Suite R12.2.12 Financials modules—General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management, and E-Business Tax.
Tech Stack
Tools & technologiesERPOracleOracle ERPSQL
About the role
Key responsibilities & impact- Provide functional expertise across Oracle E-Business Suite R12.2.12 Financials modules—General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets (FA), Cash Management, and E-Business Tax.
- Serve as the primary point of contact for production support of Oracle Financials, ensuring high availability, issue resolution, and user satisfaction.
- Lead and deliver minor enhancements and configuration updates (typically under 80 hours of effort) in response to business needs and approved change requests.
- Support month-end, quarter-end, and year-end financial close activities by resolving issues, validating transaction flows, and ensuring readiness for critical business cycles.
- Manage and resolve functional incidents promptly, ensuring root cause analysis, corrective actions, and preventive measures are implemented.
- Collaborate with Finance stakeholders to support end-to-end financial processes, including journal processing, supplier invoicing, customer invoicing and receipts, asset accounting, bank reconciliation, and tax processing.
- Work closely with Oracle SCM functional experts to troubleshoot cross-functional issues and ensure accurate transaction flow between procurement, inventory, order management, Process Manufacturing, and finance.
- Stay current on Oracle E-Business Suite capabilities, support recommendations, and best practices to improve system stability, process efficiency, and user experience.
- Provide end-user support, training, and documentation for Oracle Financials processes and ensure strong user adoption.
- Develop a working understanding of the third-party collections tool used to support receivables and collections operations and provide functional support for related business processes.
- Troubleshoot issues impacting collections activities across Oracle Accounts Receivable and the third-party collections tool, including data, transaction, and process-flow issues that affect downstream financial operations.
- Support technical aspects of Oracle ERP, including interfaces, conversions, reports, reconciliations, and data validation.
- Manage and troubleshoot integrations between Oracle ERP and external or adjacent enterprise systems, including Salesforce, Oracle HCM, Oracle EPM (PBCS and FCCS), and other enterprise applications.
- Support the integration between Oracle ERP and the third-party collections tool, including interface monitoring, data validation, issue triage, and coordination with technical teams to resolve errors and exceptions.
- Work directly with the third-party vendor to investigate and resolve application-related issues, coordinate support cases, validate fixes, and ensure stable ongoing operations.
- Collaborate with the BI team to support reporting, dashboards, data extracts, and analytics, ensuring data accuracy and alignment across Oracle Financials and integrated systems.
- Partner with IT and application teams on enhancement requests, data mapping, interface troubleshooting, and issue resolution activities.
- Ensure adherence to IT Security and Compliance standards, including SOX, internal audit controls, and enterprise support procedures.
- Ensure alignment with enterprise application governance and change-management processes.
- Prepare detailed documentation for configuration changes, enhancements, support procedures, and system releases.
- Partner with the Enterprise Applications leadership team to identify continuous improvement and standardization opportunities across the global application landscape.
- Support Oracle E-Business Suite patches, tax updates, and application changes by reviewing release documentation and performing impact assessments.
- Prepare and coordinate Non-Production environment activities ahead of planned changes to enable smooth testing and validation.
- Coordinate with business users and cross-functional teams to plan and execute unit, integration, and user acceptance testing for fixes and enhancements.
- Ensure readiness and timely deployment of approved changes to Production, proactively addressing issues and dependencies.
- Collaborate with Oracle Support and internal IT teams for post-deployment verification and resolution of any identified issues.
Requirements
What you’ll need- Bachelor’s degree in Information Systems, Finance, Accounting, Business, or a related field.
- 10+ years of experience supporting Oracle E-Business Suite, with a STRONG functional focus on Financials modules such as GL, AP, AR, FA, Cash Management, and E-Business Tax.
- Hands-on experience supporting integrations with systems such as Salesforce, Oracle HCM, BI/reporting platforms, or other enterprise applications.
- Ability to quickly learn and support the third-party collections tool used by the business, including vendor coordination and troubleshooting integration points between Oracle ERP and external applications.
- Working knowledge of SQL, PL/SQL, Oracle reporting tools, and interface troubleshooting preferred.
- Candidates who may not have direct experience in all areas must demonstrate a proven ability to learn quickly, take initiative, and show ownership in acquiring new skills that add value to the organization.
- Familiarity with Oracle SCM business flows and cross-functional transaction troubleshooting is a plus.
- Experience supporting global finance operations and collaborating with cross-functional teams across regions.
- Strong communication, analytical, and problem-solving skills, with the ability to work effectively with both business and IT stakeholders.
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities
ATS Keywords
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Hard Skills & Tools
Oracle E-Business Suite R12.2.12General Ledger (GL)Accounts Payable (AP)Accounts Receivable (AR)Fixed Assets (FA)Cash ManagementE-Business TaxSQLPL/SQLOracle reporting tools
Soft Skills
communicationanalyticalproblem-solvingcollaborationinitiativeownershipuser supporttrainingdocumentationroot cause analysis