
Process Automation, Technical Operations Specialist – E‑Commerce
ecosistant
part-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
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Salary
💰 €32,000 - €52,000 per year
About the role
- Technical responsibility within a growing GreenTech startup
- You will take on a key role in our team, combining technical problem-solving with the further development of our digital infrastructure
- Close collaboration with Service, Sales & Marketing teams
- Diverse responsibilities — from operational IT support to co-designing and technically implementing our tools
- Technical support & troubleshooting
- Second-level support for the internal team and customer platforms
- Incident analysis, root-cause investigation and implementation of solutions
- Administration of our WordPress environment (plugins, updates, security) and internal tools (ERP, databases)
- Data management: corrections, analyses and reporting (MySQL, data pipelines) and optimization of data flows
- Infrastructure & automation
- Further development of our IT landscape: implementing strategic goals in security, compliance and scalability
- Process automation (e.g., with Make / n8n / Zapier) — especially in the area of EPR (Extended Producer Responsibility) compliance
- API integration & synchronization: connecting our tools with external systems (webhooks, pipelines)
- Software development & innovation
- Development of extensions (PHP/JavaScript) for WordPress, internal and external tools — from small plugins to complex features
- Testing & quality assurance: unit, integration and system tests (manual/automated) as well as data-injection tests.
Requirements
- Technical expertise
- Practical experience with: automation tools (Make / n8n / Zapier), API programming (REST / GraphQL) and AI
- Databases, FTP, Git and ticketing systems
- Testing methodologies (unit and integration tests) and logging (e.g., Graylog)
- Bonus: Linux/Docker, Bash scripting, Agile testing, GUI test frameworks or LLMs, PHP, MySQL, WordPress development
- Analytical thinking & problem-solving skills
- Quick comprehension — you understand complex relationships quickly and can communicate them clearly
- Experience in live operations (maintenance, monitoring, staging environments)
- Sense of responsibility and team fit
Benefits
- Permanent employment contract with an attractive part-time model tailored to you (32h/week)
- Flexible working hours and location (permanent remote/mobile work possible)
- Opportunity for personal development and to grow professionally
- An open and young team (creativity and free thinking encouraged)
- Comprehensive onboarding to learn our tools, philosophy and goals so you feel confident in your new role
- Opportunity to work with experienced leads in areas such as European Compliance, Operations and Software Development
- Pleasant and collegial working atmosphere (also remote)
- Regular team events with a high fun factor & cross-team networking
- Support for climate protection initiatives
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automation toolsAPI programmingMySQLPHPWordPress developmenttesting methodologiesdata managementincident analysisprocess automationsoftware development
Soft Skills
analytical thinkingproblem-solvingquick comprehensionsense of responsibilityteam fit