Planning and Customer Service Assistant
Ecologi | B Corp™
full-time
Posted on:
Location Type: Office
Location: Atlacomulco • 🇲🇽 Mexico
Visit company websiteJob Level
Junior
Tech Stack
ERP
About the role
- Responsible for issuing the finished product shipping program, as well as scheduling deliveries corresponding to direct distribution from the Plant, following up until receipt.
- Responsible for delivering to the Finance area the information related to the shipments made and requesting the generation and sending of invoices to customers; also, attends to and resolves situations in which Finance requires further information to continue collecting from customers and ensure a healthy portfolio.
- Responsible for receiving orders and printing work orders. Reviews the order information and captures it in the database. Also, responsible for the order fulfillment report, where the number of orders received and the number of brushes per day and line is recorded. Sends the report to the programmer to request from Greenville the orders for the missing parts according to the program.
- Keep the client informed about the progress of their orders, as well as give notice in case of any barrier to comply with the requirements requested by the client.
- Is responsible for monitoring the shipment of the CUPEX line, ensuring that the shipment is executed on the dates requested by the client.
Requirements
- Knowledge of the supply chain
- Experience using ERP
- Intermediate-advanced level Excel proficiency
- Knowledge of inventory control
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Excelinventory controlsupply chain managementorder fulfillmentdata entryreport generation
Soft skills
communicationproblem-solvingcustomer serviceattention to detailorganizational skills