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German Speaking Customer Service Representative
EcolabCustomer Service Representative in fintech supporting German clients, ensuring exceptional service and relationship management. Collaborating with cross-functional teams and empowering clients through digital tools.
About the role
Key responsibilities & impact- Serve as the first point of contact for dealers and clients
- Build long-term relationships through exceptional service delivery
- Partner with Sales, Operations, and Compliance teams
- Empower clients through training on digital tools
- Monitor and report on trade processes
- Independently resolve customer grievances and compliance inquiries
Requirements
What you’ll need- Native-level fluency in German (C2)
- Professional proficiency in English (C1)
- 1+ years of experience in client support or account management
- Strong computer literacy, including MS Excel and Outlook
- Familiarity with Salesforce or equivalent CRM platforms
Benefits
Comp & perks- 25 days of annual leave
- Flexible hybrid working arrangements
- €12,000 annual bonus tied to sales goals
- Direct exposure to leadership
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Exceptional Service DeliveryRelationship BuildingProblem Solving