Market Manager

Ecolab

Market Manager overseeing pest elimination services while leading a team to ensure operational success in Boston area for Ecolab. Delivering financial and operational goals while developing talent and customer relationships.

Posted 5/17/2026full-timeBoston • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $105,100 - $157,500 per yearWebsite

About the role

Key responsibilities & impact

Deliver the market’s financial and operation goals; manage a significant P&L statement; communicate expectations for performance within the defined area of responsibility; assure execution on overall regional and divisional objectives and consistently stress safe working behaviors and business protocols
Utilize a centralized support center, dedicated sales and marketing team to deliver increased sales growth through additional market segment penetration and improved customer relationships and retention
Lead a team of 2 or more Field Operations Managers responsible for managing service specialists and ensuring service excellence is delivered
Oversee a team of 30+ service specialists (reporting to field service managers) responsible for delivering pest elimination solutions to customers
Effectively select, train, develop and coach field service managers and service specialists with emphasis on customer retention, growing existing account add-on sales, and maintaining a high level of customer satisfaction
Develop and coach Field Service Managers on leading the service specialists with emphasis on successful market results.
Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab
Manage area business process to maximize route productivity and ensure consistent service delivery
Fully understand Ecolab protocols and procedures to assure quality service and compliance with applicable regulations and laws

Requirements

What you’ll need

Bachelors’ Degree or equivalent combination of education and Ecolab experience
3 years of supervisory or team leadership experience in a field support or service-related industry
Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
Position requires a current and valid Driver’s License
Ecolab conducts a background check on all candidates who receive a job offer
Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Immigration sponsorship not available for this role
Bachelor’s Degree in Business Administration (preferred)
2 years of experience managing managers (preferred)
Proven record of meeting customer needs, quality service delivery and meeting business objectives (preferred)
Proven record of successful P&L management experience to include meeting or exceeding specific financial targets such as sales, gross profit, and/or quality service reputation (preferred)
Demonstrated leadership and career progression to managing managers level in a large route service organization (preferred)
Exceptional communication and organization skills with aptitude to implement change initiatives (preferred)
Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment (preferred)
Prior experience in value added sales and/or new account generation (preferred)
Bi-lingual – English and Spanish (preferred)

Benefits

Comp & perks

Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
Receive a company service vehicle for business use
Access to best-in-class resources, tools, and technology
Grow your income as you drive district profitability
Thrive in a company that values a culture of safety

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

P&L managementcustomer retentionsales growthservice excellencepest certificationbusiness licensingroute productivityquality service deliveryvalue added salesnew account generation

Soft Skills

leadershipcommunicationorganizationdecision-makingproblem-solvingcoachingtrainingcustomer satisfactionchange implementationteam development

Certifications

Bachelor’s DegreeDriver’s Licensepest certification