Senior Account Manager

ecoATM Gazelle

Senior Manager of Account Management at ecoATM overseeing retail partnerships and account strategies.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $125,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and retail partnerships, with a strong focus on data analysis, strategic planning, and relationship building. Proficient in utilizing CRM tools and advanced Excel for performance tracking and optimization.

Highest-signal resume keywords

Account ManagementRetail PartnershipsData AnalysisSalesforce CRMAdvanced Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisAccount ManagementPerformance OptimizationKiosk Placement StrategyRoot-Cause AnalysisForecastingExecutive Presentation SkillsBusiness PlanningMulti-Stakeholder EngagementCustomer Engagement Strategies

Soft Skills

Relationship BuildingProblem ResolutionAutonomyCollaborationCommunication

Tools & Technologies

SalesforceExcelPowerPoint

Industry Keywords

Retail AccountsKiosk IntegrationQuarterly Business ReviewsMarket TrendsChannel Expansion

About the role

Key responsibilities & impact

Own the relationship and act as the primary point of contact for your assigned retail accounts.
Build and execute account plans that grow kiosk placements, improve performance, and deepen ecoATM's integration with each partner.
Analyze retailer and internal performance data to identify issues and build data-backed recommendations for new placements and optimization.
Lead Quarterly Business Reviews and joint business planning that connect ecoATM's performance to each retailer's own strategic and financial priorities.
Cultivate relationships across a retailer's HQ — merchandising, operations, real estate/asset protection, sustainability — to multi-thread the relationship and reduce single-point-of-contact risk.
Manage problem resolution with urgency, conducting root-cause analysis and coordinating internally to protect the partnership.
Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations. Develop and support initiatives that enhance in-store awareness and customer engagement.
Work closely with operations & regulatory teams to execute new kiosk installs smoothly.
Track industry trends and competitive activity, using real-time insight to spot new opportunities within your accounts.
Partner with the Business Development team on channel expansion opportunities and the onboarding of newly signed accounts within your territory.
Manage account level installation and removal forecasts.
Serve as the internal voice of the customer, ensuring retailer feedback shapes product, marketing, and operational decisions.

Requirements

What you’ll need

8+ years of account management, retail partnerships, or related experience, ideally including time at Senior Manager or Director level
Proven record of growing complex, multi-stakeholder retail accounts and hitting revenue/performance targets
Advanced Excel skills; comfortable manipulating and interpreting large datasets
Experience with Salesforce or a comparable CRM
Strong PowerPoint and executive presentation skills
Comfortable operating with a high degree of autonomy in a remote, fast-paced environment
Bachelor's degree in business, Marketing, or related field preferred

Benefits

Comp & perks

This position may also be eligible for short-term and long-term incentives based on individual and company performance.