Senior Implementation Manager, SFDC, CRM

ecoATM Gazelle

Leads complex Salesforce implementation projects and CRM strategies for ecoATM. Ensuring seamless adoption and measurable business outcomes through cross-functional collaboration.

Posted 7/20/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $135,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading full-lifecycle Salesforce implementations, including configuration, data modeling, and integration patterns, while effectively managing cross-functional projects and aligning CRM strategies with business objectives.

Highest-signal resume keywords

Salesforce ImplementationSalesforce Administrator CertificationProject ManagementData Integrity ManagementAnalytical Problem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Salesforce ConfigurationData ModelingIntegration PatternsWorkflow OptimizationValidation RulesReports and DashboardsAgile MethodologyScrum MethodologyWaterfall MethodologyRequirements Gathering

Soft Skills

Excellent CommunicationFacilitation SkillsStakeholder ManagementAnalytical SkillsProblem-Solving Skills

Tools & Technologies

SalesforceSFDC

Certifications & Qualifications

Salesforce Administrator CertificationSales Cloud ConsultantService Cloud ConsultantPlatform App Builder

Industry Keywords

CRM StrategyProject PlanningGo-Live SupportMigrationsConsolidations

Tech Stack

Tools & technologies

CloudSFDC

About the role

Key responsibilities & impact

Lead full-lifecycle Salesforce implementations, including requirements gathering, solution design, configuration, testing, and go-live support
Configure and optimize SFDC objects, workflows, validation rules, page layouts, reports, and dashboards to meet evolving business needs
Drive enterprise-wide CRM strategy and roadmap, ensuring alignment with business goals and customer experience objectives
Oversee migrations, consolidations, and enhancements to CRM systems, ensuring data integrity and minimal disruption to operations
Lead project planning and delivery for complex, multi-stakeholder implementation initiatives using structured project management methodologies (Agile, Scrum, or Waterfall as appropriate)

Requirements

What you’ll need

7+ years of experience in CRM implementation and project management, with a strong focus on Salesforce
Proven track record of leading end-to-end Salesforce implementations in a complex, fast-paced environment
Salesforce Administrator certification (required); additional certifications such as Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder strongly preferred
Deep understanding of Salesforce configuration, data modeling, and integration patterns
Demonstrated experience managing cross-functional projects with multiple stakeholders and competing priorities
Strong analytical and problem-solving skills with the ability to translate business needs into technical requirements
Excellent communication and facilitation skills; comfortable presenting to executive audiences.

Benefits

Comp & perks

This position may also be eligible for short-term and long-term incentives based on individual and company performance.