Operations

• Quickly resolve store/site related issues to maximize the performance of our kiosks.
• Support account managers with client and location updates and maintenance of retail partner records in Salesforce.
• Manage service request and site issue resolution tracking across accounts.
• Generate routine reports and dashboards to support internal and client-facing updates.
• Coordinate with cross-functional teams (e.g., Sales, Finance, Operations, Customer Support) to help resolve account or service issues.
• Respond to internal inquiries and escalate issues appropriately.
• Help maintain team documentation, templates, and workflow tools.
• Participate in team meetings and contribute to process improvement discussions.
• Other duties as required.

Associate Store Operations Manager

Fiber Operations Support Coordinator

Sales Compensation & Operations Consultant

Global Director – Grid Services Operations

Global Director – Grid Services Operations

Operations Analyst