Director/VP, Revenue Operations, Commercial Systems

eClinical Solutions

Revenue operations leader owning Salesforce, forecasting, and commercial systems for a life sciences data technology company. Establishing trusted metrics, reporting, governance, and pipeline visibility.

Posted 8/13/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesLead💰 $180,000 - $220,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Salesforce management, enterprise forecasting, and commercial systems leadership, with a strong focus on data governance, pipeline management, and executive reporting. Proven ability to influence cross-functional teams and improve operational visibility and sales performance analytics.

Highest-signal resume keywords

Salesforce ManagementEnterprise ForecastingData GovernanceExecutive CommunicationRevenue Operations Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Forecasting ProcessSalesforce ArchitectureSales Reporting ReconciliationPipeline ManagementData Standards Definition

Soft Skills

Influential LeadershipChange ManagementCross-Functional CollaborationExecutive Reporting

Tools & Technologies

SalesforceCPQ PlatformsAI-Enabled Workflow Automation

Industry Keywords

B2B SaaSHealthcare TechnologyClinical TechnologyRevenue OperationsSales Operations

About the role

Key responsibilities & impact

Serve as executive business owner of Salesforce and the broader commercial systems environment.
Define and execute the Salesforce and commercial technology roadmap.
Establish Salesforce as the enterprise system of record for commercial execution, forecasting, and operational visibility.
Direct and hold accountable external implementation and consulting partners.
Define and govern commercial metrics, data standards, forecast categories, and sales-stage criteria.
Drive data quality, governance, and adoption across Sales, Product, Finance, and Customer Success.
Establish pipeline, opportunity, and data governance standards.
Design and own a standardized forecasting methodology and operating cadence.
Build and maintain trusted board and executive reporting packages.
Improve pipeline visibility, opportunity health tracking, and sales performance analytics.
Reconcile Salesforce reporting with Finance actuals and resolve discrepancies.
Partner with Revenue Leadership to improve forecast accuracy and reduce forecast bias.
Own and prioritize the commercial systems roadmap.
Evaluate and manage vendors and implementation partners against defined outcomes.
Perform other duties as assigned.

Requirements

What you’ll need

10–15+ years in Revenue Operations, Sales Operations, or commercial systems leadership, with direct responsibility for enterprise forecasting and Salesforce.
Personally owned an enterprise-wide sales forecasting process end to end.
Built and owned board-level and executive commercial reporting.
Track record of repairing a failed, low-adoption, or poorly governed Salesforce environment.
Experience reconciling Salesforce/Sales reporting with Finance actuals.
Established pipeline, opportunity, and data governance standards.
Experience managing Salesforce architecture and integrations, including oversight of Salesforce administration.
Ability to change sales management behavior and operating discipline without direct authority.
Experience managing and holding accountable external implementation or consulting partners.
Exceptional executive communication skills and ability to lead through influence across Sales, Finance, Customer Success, Marketing, and Product.
Preferred: experience selecting or implementing CPQ platforms.
Preferred: experience with AI-enabled workflow automation applied to commercial processes.
Preferred: background in commercial or revenue operations within B2B SaaS, healthcare technology, or clinical/life sciences technology.
Preferred: experience supporting executive steering committees or board-level reporting.

Benefits

Comp & perks

Remote work
Work-life balance
Professional development and career growth opportunities
Inclusive, people-first culture
Diversity and equal opportunity employment