Senior Implementation Consultant
eClinical Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $116,000 - $145,000 per year
Job Level
Senior
Tech Stack
Tableau
About the role
- Participate in elluminate implementations by providing business process and product best practices consulting services to support the technical and project management team members
- Provide efficient and effective implementation services for clients, by ensuring appropriate requirements gathering through sound assessment of the clients’ elluminate environment and expectations
- Consult in a post-implementation capacity to measure and drive an increase in the ROI customers receive from elluminate
- Steer productive elluminate implementation workshops through a consultative process, administer training sessions, if necessary, and provide high-quality support
- Align client clinical data review objectives to functionality in elluminate and delivers gap analysis where applicable
- Collaborate with Technical, Engineering, Product, and Project Management team members to develop new and enhanced product offerings in alignment with client objectives; drafts specifications and prototypes as needed
- Configure elluminate software to meet the client requirements
- Support elluminate training team in preparation of course materials and delivery of courses
- Assist sales effort to drive new sales by delivering Proof of Concept, Prototypes/Pilots and targeted presentations that fulfill client expectations
- Collaborate with Marketing to develop client specific case studies and share client success
- Participate in the development of new processes, best practices, and recommend improvements to all procedures to ensure an optimal level of client satisfaction
- Ensure compliance with eClinical Solutions and industry quality standards, guidelines, and procedures
- Other duties as assigned
Requirements
- Bachelor’s degree or higher preferred, analytic discipline a plus and/or equivalent work experience
- 5+ years of experience Pharmaceutical/Biotechnology/CRO
- Experience in a software development environment a plus
- Knowledge of the drug development process and clinical trial execution as they relate to data collection, management, analytics, and reporting
- Understanding database concepts and ability to use data to optimize reporting, data mapping and programming
- Analytical and technical skills and experience with analytic software applications (i.e., Spotfire, J-Review, Qlik, Tableau)
- Prior management and delivery of technical projects in a professional services environment is a plus
- Proficiency with clinical data review and analytics solutions required.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
elluminate implementationrequirements gatheringgap analysissoftware configurationdata collectiondata managementdata analyticsreportingdatabase conceptsproject management
Soft skills
consultative processcollaborationtrainingclient satisfactionanalytical skillscommunicationproblem-solvingleadershiporganizational skillspresentation skills