Billing Clerk

eClerx

Billing Clerk handling invoice processes for large commercial clients while maintaining strong customer relationships and ensuring data accuracy in records.

Posted 4/15/2026full-timeMuntinlupa City • 🇵🇭 PhilippinesJuniorWebsite

About the role

Key responsibilities & impact

Perform all tasks related to processing special handling invoices for large, complex commercial customers
Maintain third-party billing portals
Communication with cross-functional internal teams related to customer account status will be required
Communication with various large commercial customers regarding account status
Maintain strong customer relationships through effective communication
Perform and maintain account billing reconciliations for customers
Investigate and resolve any irregularities or inquiries timely and accurately
Provide documentation to customers or cross-functional teams requesting invoices, statements, etc.
Maintain sensitive customer financial information and organized financial records, electronically
Recommend improvements for invoicing processes
Research and resolve second and third-level customer inquiries
Develop key relationships with cross-functional teams to mitigate invoicing errors

Requirements

What you’ll need

Minimum 1-year experience in an offer environment performing data entry or other computer-based work required; prior experience with accounts payable/receivable or transaction-based services preferred
Experience with third-party portal billing preferred
Proficient Excel/Google Sheets experience
Good judgment, strong decision-making, and problem-solving skills
Knowledge of transaction-based services
Communicate articulately and efficiently in both written and verbal forms
Highly organized with strong attention to detail
Accounting knowledge
Strong communication and interpersonal skills
Strong attention to detail and high level of accuracy
Ability to maintain a high level of confidentiality and professionalism
Excellent organizational skills
Be able to work as a team and independently.

Benefits

Comp & perks

Must be willing to work night shift schedules (US hours) and during PH Holidays.
Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryaccounts payableaccounts receivabletransaction-based servicesExcelGoogle Sheetsbilling reconciliationsinvoicing processesfinancial records managementcustomer documentation

Soft Skills

communicationproblem-solvingdecision-makingorganizational skillsattention to detailinterpersonal skillsconfidentialityprofessionalismteamworkindependence