Senior Sales Engineer

ECI Software Solutions

Senior Sales Engineer supporting Deacom ERP within the manufacturing sector. Delivering demonstrations and collaborating with sales and implementation teams.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudERPSQL

About the role

Key responsibilities & impact

Deliver compelling and tailored demonstrations of Deacom ERP aligned to customer manufacturing workflows and business objectives.
Lead discovery sessions to understand customer pain points, operational processes, compliance requirements, and business goals.
Demonstrate core ERP capabilities including production management, inventory control, quality assurance, lot traceability, formulation management, warehousing, purchasing, and financials.
Translate customer requirements into recommended solution approaches and clearly communicate business value and operational impact.
Support RFx responses, technical evaluations, solution proposals, and proof-of-concept activities within required timelines.
Serve as a trusted technical advisor throughout the sales cycle, building credibility with executive, operational, and technical stakeholders.
Collaborate cross-functionally with sales, product management, implementation, and development teams to ensure alignment with customer needs and market opportunities.
Identify process improvement opportunities and recommend best practices for batch and process manufacturing operations.
Provide feedback from prospects and customers to product management to help shape product direction and future enhancements.
Support marketing and business development initiatives including webinars, trade shows, customer presentations, and thought leadership activities.
Maintain deep product knowledge and stay current on manufacturing trends, regulatory requirements, and competitive solutions within the ERP landscape.

Requirements

What you’ll need

5+ years of experience in a Solutions Engineer, Sales Engineer, Presales Consultant, or similar customer-facing role within software or SaaS organizations.
Experience supporting ERP solutions for manufacturing environments, preferably within batch or process manufacturing industries.
Strong understanding of manufacturing operations including production planning, inventory management, quality control, compliance, traceability, purchasing, and supply chain processes.
Ability to communicate complex technical concepts in a clear and compelling way to both technical and non-technical audiences.
Experience managing multiple opportunities and priorities in a fast-paced presales environment.
Knowledge of cloud deployment models and SaaS environments, including AWS and Azure platforms.
Strong presentation, discovery, and consultative selling skills.
Experience with Salesforce, Microsoft Office Suite, and Microsoft Teams preferred.
Familiarity with SQL or reporting/query tools is a plus.
Bachelors degree in Engineering, Information Systems, Business, Manufacturing, or a related field preferred.
Excellent written and verbal communication skills with experience delivering virtual and in-person presentations.
Willingness to travel up to 30%.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Production ManagementInventory ControlQuality AssuranceLot TraceabilityFormulation ManagementPurchasingFinancialsSQLReporting ToolsProcess Improvement

Soft Skills

Communication SkillsConsultative SkillsCollaborationCredibility BuildingDiscovery Skills

Certifications

Bachelor's Degree in EngineeringBachelor's Degree in Information SystemsBachelor's Degree in BusinessBachelor's Degree in Manufacturing