IT Infrastructure Manager

Echo AI (acquired by Calabrio)

IT Infrastructure Manager leading engineering and administrative teams for infrastructure solutions at ERC Pathlight. Overseeing system design, ensuring security compliance, and liaising with vendors for critical systems.

Posted 4/27/2026full-timeAspen • Colorado • 🇺🇸 United StatesJuniorMid-Level💰 $155,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

AzureCloudCyber SecurityDNSVMware

About the role

Key responsibilities & impact

Provides oversight to assigned team by supervising, guiding, and directing employees to be effective team members.
Serves as a technical infrastructure liaison between vendor and business owners for critical systems.
Works hand in hand with the Service Desk Manager to ensure all Tier 3 and 4 incidents are triaged appropriately.
Works with Managed Security Service Provider (MSSP) to deliver a security first approach to service and solution delivery.
Provides afterhours support as needed for critical systems and collaborates with team members to triage issues.

Requirements

What you’ll need

Bachelors Degree in Information Systems, Information Technology, Computer Science or related degree is required.
Strong experience in Azure cloud environments including IaaS, PaaS, and Virtual Desktop.
Strong experience in Microsoft Windows Server (2012, 2016, 2019), On-premise Active Directory, and AD services including Group Policy, DNS, DHCP.
Strong experience in Microsoft 365 systems - Exchange, Teams, SharePoint, OneDrive.
Strong experience in network routing protocols and best practices.
Strong experience in Cyber Security and how it is related to Microsoft technologies DLP, AIP, Cloud App Security, O365 Content search, Audit.
Strong experience in VMware ESXi servers, vCenter and Horizon VDI.
Skilled in collaboration and coordination across disciplines. Excellent communication skills, both verbal and written.
At least 2 years of direct team and people management experience.
Willing to travel up to 5% and occasionally work evenings and weekends.

Benefits

Comp & perks

Competitive compensation
Comprehensive medical, dental, and vision coverage
Generous Paid Time Off
Parental Leave benefits
Retirement benefits
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AzureIaaSPaaSVirtual DesktopMicrosoft Windows ServerActive DirectoryMicrosoft 365Cyber SecurityVMware ESXinetwork routing protocols

Soft Skills

team managementcommunicationcollaborationcoordination