ECE Substitutes, Inc.

Operations

• Build and maintain lead lists for childcare centers and directors
• Enter and update leads in tracking systems
• Send approved outreach and follow-up emails
• Track responses and update lead status
• Support scheduling of discovery calls as needed
• Post and refresh job ads on assigned platforms
• Review applications and identify qualified candidates
• Assist with onboarding packets and track completion
• Initiate reference checks and verify documentation
• Maintain an accurate “Ready-to-Work” substitute roster
• Review daily and weekly coverage requests
• Match substitutes to open shifts based on availability and qualifications
• Send assignment confirmations and details to substitutes
• Monitor call-outs, attendance, and schedule changes
• Communicate with substitutes and centers regarding coverage needs
• Keep schedules, availability boards, and records up to date

Operations Assistant – Part-Time