ECCO Gulf WLL

Application Analyst

ECCO Gulf WLL

full-time

Posted on:

Location Type: Office

Location: Doha • Qatar

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Tech Stack

.NETOraclePHPSQL

About the role

  • Identifying organizational needs for new applications and new solutions
  • Preparing technical specifications as a roadmap for software
  • Implementing, testing and integrating new applications
  • Performing routine application backups and upgrades
  • Installing new applications upgrade and releases
  • Providing instructions and training to staff when necessary
  • Monitoring, recoding and responding to requests for support
  • Investigating and diagnosing system faults and errors
  • Resolving technical issues
  • Analysing error trends aimed at reducing/minimizing down time
  • Communicating messages regarding application issues to users in a timely manner
  • Liaising with application suppliers when needed to fulfil the requirements of the organization
  • Scheduling and running regular tests to enhance the current application.
  • Identifying and developing functionality changes
  • Maintaining documentation of key databases and applications linked to them.
  • Monitor applications for compliance to company IT standards and policies.
  • Responsible for product order tracking and cancellations and effectively communicating with vendor partners.
  • Manage internal support tickets and work with a diverse group of company team members to troubleshoot a variety of computer software issues.
  • Research and analyse business problems to determine if systems’ solutions are advisable and available.
  • Assist in troubleshooting application issues with the business and IT partners.

Requirements

  • Bachelor in IT or relevant
  • Relevance will be reviewed and confirmed by ISD in line with technical competencies of applicant.
  • Overall, 5 years of experience; Minimum of 3 years’ experience in following areas:
  • o Administration, monitoring and maintenance of software infrastructures and applications.
  • o Oversee practices and processes to ensure integrity, safety and availability of all data and applications as part of organizations’ information systems.
  • o Ensure that the processes needed for a business to function and succeed are running smoothly.
  • o technical point of contact to fix application and systems issues, usually on an immediate basis.
  • o Experience with programming report writing (ex. PHP.NET , VB), Oracle and/or SQL
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
application integrationtechnical specificationsapplication testingsystem diagnosticserror analysissoftware administrationreport writingPHP.NETSQL
Soft Skills
communicationproblem-solvingtrainingcollaborationanalytical thinking
Certifications
Bachelor in IT