Telesales Agent
ECCO Gulf WLL
full-time
Posted on:
Location Type: Office
Location: Doha • 🇶🇦 Qatar
Visit company websiteJob Level
JuniorMid-Level
About the role
- Engage with potential and existing clients over the phone, promoting our services and ensuring customer satisfaction.
- Conduct outbound calls to prospective clients to introduce and sell our services.
- Handle inbound inquiries and convert them into sales opportunities.
- Maintain a high level of product knowledge to address customer queries effectively.
- Build and maintain strong customer relationships to ensure repeat business.
- Meet and exceed sales targets and performance metrics.
- Document all customer interactions and sales activities in the CRM system.
- Collaborate with the sales team to develop and implement effective sales strategies.
Requirements
- Professional experience 1-2 Years in telesales or a related field.
- Excellent communication and interpersonal skills.
- Strong persuasive and negotiation abilities.
- Ability to work independently as well as part of a team.
- Proficiency in using CRM software and other sales tools.
- Fluency in English & Arabic.
- High level of resilience and ability to handle rejection.
Benefits
- Permanent appointment with flexible working hours (full or part-time).
- Opportunities for career advancement and professional development.
- Comprehensive training programs to enhance your skills.
- Attractive salary and performance-based incentives.
- Health insurance and other employee benefits.
- A vibrant and collaborative work culture.
- Networking opportunities within the industry.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
telesalessales strategiesproduct knowledgesales metrics
Soft skills
communication skillsinterpersonal skillspersuasive abilitiesnegotiation skillsteamworkindependenceresilienceability to handle rejection