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People Manager, 12-month contract
ECA InternationalPeople Manager overseeing HR operations in a fast-paced HR tech business in London. Managing day-to-day HR processes, employee support, and payroll coordination.
About the role
Key responsibilities & impact- Managing day-to-day HR operations across the business
- Acting as the first point of contact for employee and manager queries via the HR inbox
- Supporting employees with policies, processes, benefits, and general people queries
- Coordinating onboarding, inductions, and smooth offboarding experiences
- Maintaining accurate employee records and HR documentation
- Owning and maintaining our HRIS, HiBob, ensuring data accuracy and integrity
- Producing HR reporting and monthly people metrics for leadership and Board review
- Supporting managers with day-to-day people matters and documentation
- Assisting with employee relations cases, disciplinary processes, and meeting coordination
- Coordinating monthly payroll in partnership with Finance across multiple entities
- Managing benefits administration including enrolments and changes
- Supporting governance and compliance activities across the People function
- Managing purchase orders and approvals through ApprovalMax
Requirements
What you’ll need- Minimum 3 years’ experience in a People/HR role within a fast-paced startup, scaleup, or growing business
- Experience working within a small or lean People team
- Strong hands-on experience using HiBob (essential)
- Solid understanding of HR operations, employee relations, and core people processes
- Experience supporting payroll processes alongside Finance
- Excellent organisational skills with strong attention to detail
- Comfortable managing multiple priorities and adapting in a changing environment
- Strong communication and stakeholder management skills
- Able to work independently, take ownership, and be self-sufficient
- Interest in or exposure to international HR operations / multi-country environments
Benefits
Comp & perks- 💼 Enhanced Stakeholder Pension Contribution
- 🌴 25 days annual leave
- 🏥 Health, Life Insurance + EAP Wellbeing Support
- 💰 Eligible for Annual Bonus Scheme
- 🎉 Long Service Awards
- 🏋️♀️ ClassPass Membership
- 👶 Enhanced Family Leave
- 📚 Up to £1,000 per year for personal development & training
- 🚆 Season Ticket Loan
- 🏠 Flexible/hybrid Work Environment
- 🚲 Cycle to Work Scheme
- 👓 Free Eye Test
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationsemployee relationspayroll processesHRISdata accuracyHR reportingpeople metricsbenefits administrationonboardingoffboarding
Soft Skills
organizational skillsattention to detailcommunication skillsstakeholder managementindependenceownershipadaptabilityproblem-solvingtime managementinterpersonal skills