EBSCO Information Services

Senior Content Process Manager

EBSCO Information Services

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $64,615 - $92,310 per year

Job Level

About the role

  • Inspecting and overseeing content pipelines and vendor operations, both automated and manual, to identify inefficiencies and measure value created, and optimize costs
  • Proposing, planning, measuring, and project managing large- and small-scale initiatives
  • Tracking and managing content and operational data quality/accuracy, including data describing activity within the operation
  • Analyzing, tracking, and adjusting resource usage; forecasting, and planning available and needed resources and costs
  • Researching concepts, techniques, and tools relevant to ETL operations and data management (bringing knowledge from “outside the building”)
  • Innovating and prototyping new operational models, tools, and methods to increase value delivered or improve cost/value efficiency
  • Improving customer outcomes and the overall value of for-sale products and services supported by Content processes; championing and modeling excellence in operational oversight and management.

Requirements

  • 5-7 years managing data pipelines from an operational perspective
  • 5-7 years synthesizing and analyzing data to draw insights, assess operational health, and craft accurate/cohesive narratives
  • 5-7 years in roles requiring cross-team influence, collaboration, and information sharing
  • 5-7 years in roles leading and managing high-impact projects and initiatives from ideation to completion
  • Strong proficiency in SQL and experience using Python or R for statistical analysis and automation
  • Experience with data visualization tools such as Tableau, PowerBI, or equivalent to convey insights effectively
  • 2-4 years of experience in the information science or library science field.
Benefits
  • Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
  • Retirement Savings Plan
  • Paid Parental Leave
  • Holidays and Paid Time Off (PTO)
  • Mentoring program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data pipeline managementdata analysisSQLPythonRstatistical analysisdata visualizationTableauPowerBIETL operations
Soft Skills
project managementcross-team collaborationinfluenceinformation sharingnarrative craftingoperational oversightcustomer outcome improvementinnovationprototypingcost/value efficiency