General Manager
Restore Hyper Wellness
Assistant Store Manager
Eberjey
full-time
Posted on:
Origin: • 🇺🇸 United States • New York
Visit company websiteSalary
💰 $20 - $30 per hour
Job Level
Mid-LevelSenior
About the role
- Support the Store Manager in recruiting, developing and training team members to uphold expert product knowledge, brand values and unique visual aesthetic to provide a consistent customer experience
- Lead the sales floor and drive desired store results through positive coaching and team accountability
- Display leadership and apply effective team development skills to cultivate a welcoming environment through detail-oriented, concierge-style service
- Connect with customers in a friendly, approachable manner and deliver an engaging customer experience
- Meet monthly personal selling goals and help the store team achieve daily store sales and KPI goals
- Grow a loyal customer database by providing a warm and welcoming brand experience, staying up to date with company initiatives and connecting with the local community
- Provide customers with sizing/fitting sessions and style guidance in line with our brand aesthetic
- Provides customers with the perfect bra fit by asking effective questions and assisting in fitting rooms as needed
- Become a product expert by maintaining excellent product knowledge of current and incoming styles
- Represent the brand positively and contribute to our inclusive culture
Requirements
- A strong leader with 2+ years of management experience and 4+ years of retail experience
- A passion for customer experience, driving sales, local community, and fashion
- Proven customer service and sales skills with a strong track record of building loyal clientele
- A results-focused leader with a proven track record of team development and clear communication style
- Excellent leadership and people management skills
- Excellent written and verbal communication skills
- Ability to work nights, weekends and holidays as needed
- Working knowledge of POS systems (KWI back office is a plus!)
- Must have basic computer skills, including Microsoft Outlook, Microsoft Excel and the ability to use iPad/laptop, Mobile POS and Internet
- Must be able to stand for extended periods of time, carry up to 10 lbs, move freely on a ladder, and have the ability to bend and reach as necessary
