eBay

Senior Communications Manager

eBay

full-time

Posted on:

Location Type: Remote

Location: Remote • Pennsylvania • 🇺🇸 United States

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Salary

💰 $84,800 - $146,900 per year

Job Level

Senior

About the role

  • Develop and execute external communications strategies and PR plans that align with the company goals, ensuring consistent, compelling messaging across media channels
  • Draft and edit press releases, media statements, op-eds, speeches, blog posts, and other external-facing materials that reflect the company’s brand voice
  • Stay informed on industry trends, competitive activities, and emerging media opportunities to highlight TCGplayer as a market leader
  • Manage and oversee external PR agency partners, freelancers, and other vendors to ensure deliverables are on time, on budget, and on brand
  • Partner with sellers on the TCGplayer marketplace to help them enhance their profiles and optimize their engagement strategies, providing guidance and resources for effective communication and brand building
  • Drive executive thought leadership by partnering with senior executives on opportunities including speaking engagements, panels, bylined articles, and social media presence
  • Build and maintain strong relationships with journalists, industry analysts, and media outlets; proactively pitch stories, op-eds, and interviews to secure coverage
  • Collaborate with eBay communications experts to shape compelling narratives around the broader Collectibles space
  • Support crisis communication planning and execution to protect and enhance the company’s reputation during sensitive or high-profile situations
  • Manage communications strategy for major events, conferences, and product launches, including messaging, media invitations, and onsite press relations
  • Leverage AI-powered tools for media monitoring, trend analysis, and content optimization to strengthen storytelling and campaign effectiveness
  • Track, analyze, and report on media coverage, PR campaign performance, and brand sentiment to inform future strategies

Requirements

  • Minimum 7-8 years of experience in external communications, public relations, or a similar role
  • Bachelor’s degree in Communications, Public Relations, Marketing, or a related field (or equivalent experience)
  • Exceptional writing, editing, and proofreading skills with strong attention to detail
  • Media relations expertise and experience managing multiple projects simultaneously
  • Demonstrated success in managing and influencing external and internal stakeholders
  • Strong collaboration and communication skills, with the ability to work effectively with internal stakeholders including executive leadership
Benefits
  • health insurance
  • retirement plans
  • paid time off
  • flexible work arrangements
  • professional development
  • bonuses
  • stock options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
external communicationspublic relationswritingeditingproofreadingmedia relationscrisis communicationcontent optimizationtrend analysiscampaign performance analysis
Soft skills
attention to detailcollaborationcommunicationstakeholder managementproject managementrelationship buildingstrategic thinkinginfluencingcreativityadaptability
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