AI Product Manager, Assisted Services
eBay
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas, Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $124,000 - $191,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead AI-first innovation across eBay’s Assisted Services products, building intelligent flows that simplify complex regulatory requirements for teammates and customers
- Build intuitive user experiences and backend workflows that ensure compliance while minimizing friction, helping our teammates stay focused and our operations stay efficient
- Collaborate across disciplines —partner with Engineering, Legal, Trust, and Policy—to define roadmaps, shape data-driven decisions, and drive measurable outcomes
- Translate insights into action by using analytics, teammate feedback, and customer data to find opportunities and improve product performance
- Define and deliver strategy for global regulatory domains (e.g., DSA, PRCi), ensuring alignment across business lines and regional requirements
- Champion a culture of responsible AI, ensuring transparency, fairness, and compliance in every solution you bring to market
Requirements
- 5+ years of product management experience, ideally in AI-driven systems, regulatory domain, or customer experience platforms
- A proven grasp of machine learning, data-driven decisioning, and automation frameworks in large-scale environments
- Experience building products that integrate across multiple systems (APIs, cloud services, enterprise tools)
- Proven ability to collaborate effectively with cross-functional teams and communicate complex ideas with clarity and impact
- Consistent track record of delivering solutions that balance regulatory difficulty with seamless user experience
- Validated ability to clearly articulate product vision and inspire confidence (storyteller)
Benefits
- full range of medical, financial, and/or other benefits
- 401(k) eligibility
- various paid time off benefits, such as PTO and parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementmachine learningdata-driven decisioningautomation frameworksAPI integrationcloud servicesenterprise tools
Soft skills
collaborationcommunicationstorytellingstrategic thinkingproblem-solving