eBay

Instructional Designer

eBay

full-time

Posted on:

Location Type: Hybrid

Location: Louisville • Kentucky, New Jersey • 🇺🇸 United States

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Salary

💰 $58,700 - $84,400 per year

Job Level

JuniorMid-Level

About the role

  • Create and manage course and program structure based on collaboration with Instructional Design Lead and Training Category Leads
  • Partner with Training Category Leads, Trainers, and SMEs to design and author learning content using Articulate 360 suite, Vyond and other popular learning tools
  • Build online assessments and evaluations
  • Create and maintain brand guides and facilitator guides to support Authentication and Training Teams
  • Work with Creative Producer to design and capture media for learning content
  • Recommend changes or improvements to existing content and courses to better serve learners
  • Anticipate the needs of rapid growth and adjust training content to scale with program expansions
  • Analyze performance and engagement data and recommend strategic direction to align training programs with business needs
  • Identify and communicate opportunities for process and quality improvements, providing feedback on usage, defects, and suggested enhancements
  • Maintain project plans as they relate to learning content creation
  • Manage tracking of course revisions and history
  • Build and manage program reporting dash
  • Collaborate with Training Team Leadership to ensure Knowledge Base content is up-to-date and relevant for current operational needs
  • Conduct regular content audits, identifying gaps, inconsistencies and outdated content

Requirements

  • Bachelor’s degree, equivalent experience or higher from an accredited university
  • 2+ years experience in Instructional Design, training development, or related role
  • 2+ years program or project management including needs analysis, strategic planning, data & performance evaluation, and/or change implementation
  • Experience with learning authoring tools like Articulate Rise or Storyline, Vyond, or similar tools
  • Familiarity with Workday Learning Management Systems (LMS)
  • Passion and/or experience with fashion, consignment, ecommerce and/or authentication is a bonus
  • Excellent communication and interpersonal skills
  • Strong analytical skills and a proven ability to work independently and influence others
  • Champion for diversity, equity and belonging
  • Proficiency in Google Suite and Microsoft Office
Benefits
  • medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Instructional DesignTraining DevelopmentNeeds AnalysisStrategic PlanningData EvaluationPerformance EvaluationChange ImplementationContent AuditsOnline AssessmentsContent Creation
Soft skills
CommunicationInterpersonal SkillsAnalytical SkillsIndependenceInfluencing OthersDiversity AdvocacyEquity AdvocacyBelonging Advocacy
Certifications
Bachelor's Degree