Operations Trainer
eBay
full-time
Posted on:
Location Type: Office
Location: Moonachie • Kentucky, Nevada, New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $58,700 - $84,400 per year
Job Level
JuniorMid-Level
About the role
- Monitor the quality and accuracy of Ambassador-delivered training across sites
- Capture feedback and insights from Ambassadors and frontline teams to identify training gaps or material improvement needs
- Participate in calibration sessions to ensure consistent training interpretation and delivery across global AG centers
- Deliver hands-on or virtual training only for blocking issues, major launches, or ambassador support needs
- Offer clear, actionable feedback to the Operations Training Lead and Instructional Designers regarding SOP updates
- Support Ambassadors in understanding and fulfilling training documentation requirements within Workday LMS and training trackers
- Stay informed on updated SOPs, new processes, and equipment changes to ensure all training aligns with real-time operational standards
Requirements
- 2+ years of experience in operations training, production-floor mentoring, or warehouse leadership
- 3+ years in a warehouse, distribution center, or logistics operation
- Strong facilitation skills with the ability to teach hands-on processes clearly and confidently
- Ability to give constructive feedback, reinforce standards, and build employee confidence
- Strong organization and record-keeping skills to maintain accurate LMS and tracking data
- Proficiency in Microsoft Office, Google Workspace, and familiarity with Workday Learning Management Systems (LMS)
- A champion for diversity, equity, and belonging.
Benefits
- Health insurance
- 401(k) eligibility
- Paid time off
- Parental leave
- Target bonus
- Restricted stock units
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operations trainingproduction-floor mentoringwarehouse leadershipfacilitation skillsrecord-keepingLMS proficiency
Soft skills
constructive feedbackreinforcing standardsbuilding employee confidenceorganizationcommunication