Manager, Live Seller Enablement Services
eBay
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Illinois, New Jersey, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $90,400 - $157,000 per year
Job Level
Mid-LevelSenior
About the role
- Identify key barriers and bottlenecks in sellers’ shift to live selling
- Build and deliver programs that simplify and accelerate sellers’ ability to go live, including host training, onboarding, and content support
- Partner with internal stakeholders to align enablement initiatives with overall Live Commerce strategy and product capabilities
- Build and lead a 'Hosting-as-a-Service' model
- Develop frameworks and standards for high-quality hosting, ensuring consistent, engaging live experiences for buyers
- Build and run host certification and development programs to expand hosting talent across markets
- Establish and handle a group of external agencies and creators that deliver live production, content creation, and streaming support
- Define service models, performance standards, and engagement strategies for agency partners
- Collaborate with agencies to co-develop new live commerce offerings, creative formats, and growth initiatives
- Be responsible for the development and delivery of host/seller marketing services, including live content creation, social media amplification, and brand partnership support
- Build toolkits and guidelines for sellers and hosts to drive visibility and audience growth
- Pilot and scale innovative live-selling models that expand eBay’s live inventory
- Collaborate with product and operations teams to introduce new features and service offerings that improve accessibility and seller success
- Continuously assess new technologies and market trends and find opportunities for differentiation.
Requirements
- Bachelor’s degree or equivalent experience in Business, Marketing, or a related field; advanced degree preferred
- 5+ years of experience in e-commerce, creator economy, live streaming, or seller enablement roles
- Proven experience building and scaling programs or services that support creators, sellers, or small businesses
- Strong operational and analytical skills with the ability to translate strategy into execution
- Exceptional communication and cross-functional leadership capabilities
- Deep understanding of live commerce dynamics, including hosting, content production, and audience engagement
- Ambitious attitude with comfort in a fast-paced, evolving environment.
Benefits
- Medical, financial, and/or other benefits
- 401(k) eligibility
- Paid time off benefits, such as PTO and parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program developmenthost trainingonboardingcontent supportlive content creationsocial media amplificationperformance standardsservice modelslive sellingaudience engagement
Soft skills
operational skillsanalytical skillscommunicationcross-functional leadershipambitious attitudeadaptabilitycollaborationstrategic executioncreativityproblem-solving