Director of Risk Management
eBay
full-time
Posted on:
Location Type: Hybrid
Location: Austin • Texas, Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $148,400 - $220,500 per year
Job Level
Lead
About the role
- Lead and collaborate with a wide range of partners and team members to advance pivotal initiatives.
- Deliver scalable global risk management policies and business operations efficiently and on time.
- Craft and communicate the team’s strategy, roadmap, and ongoing progress via high-impact presentations and updates for eBay’s c-suite and other executive partners
- Help organize and syndicate the rich data and insights available to the Risk team from various resources to enable effective decision-making and prioritization
- Look across the business to draw out insights, drive efficiencies and solutions to business problems to ensure the team is setup to meet business goals
- Monitor the performance of risk strategies and proactively seek out opportunities for improvement in policy, operations, and product
- Rigorously set and measure operational metrics and outcomes, and continually improve processes at scale
Requirements
- Bachelor’s degree in a relevant quantitative field (Statistics, Mathematics, Economics, Operations Research)
- 10+ years of experience in risk and fraud management, analytical and operational role in fast-paced environments
- Prior Payments/eCommerce/Fintech/Consulting experience is a strong plus
- Experience working cross-functionally with product, data science, and engineering leaders and teams
- Excellent written and spoken communication skills, and ability to communicate sophisticated technical topics in clear simple terms
- Outstanding communication skills: Communicate ideas succinctly and accurately; tailor your communication to a broad range of audiences; active listening and good presentation skills.
- Maintain strong knowledge base of key industry trends, developments, and innovations in payment industry fraud, authentication, mitigation strategies, and emerging solutions
- Experience leading ambiguous and less defined environments
Benefits
- Health insurance
- 401(k) eligibility
- Paid time off (including PTO and parental leave)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
risk managementfraud managementdata analysisoperational metricsprocess improvementpaymentseCommerceFintechconsultingquantitative analysis
Soft skills
communication skillsactive listeningpresentation skillscollaborationstrategic thinkingproblem-solvingadaptabilityleadershipinsight generationtailored communication