Collections

• Lead end-to-end payment remittance operations, overseeing customer payments through to vendor distribution, account postings, and internal bank wires, while promptly identifying and resolving discrepancies.
• Troubleshoot and resolve sophisticated file issues—including parsing errors, mismatches, and formatting problems—mitigating risks that could impact payments or data integrity.
• Further vendor and partner relationships through effective onboarding, maintenance of process documentation, and regular reporting—building clarity, trust, and strong collaboration with internal business partners.
• Strengthen team and company compliance by maintaining and updating procedure manuals, conducting regular quality assurance reviews and quarterly internal audits, and driving remediation projects to address control gaps.
• Contribute to team resilience and development by supporting adjacent operational processes, providing back-up coverage, collaborating with remote/global groups, and participating in training content creation and knowledge sharing.
• What You Will Bring: Dedicated to working our Hybrid model with 3 days per week onsite at either our Austin, TX or our Salt Lake City Utah office.

Global Collections Operations Administrator

Director, Collections

Collections Representative

Senior Credit & Collections Analyst

Assistant Collections Manager

Senior Risk Analysis Manager – Credit Risk Collections