Payroll Implementation Specialist
eBacon
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $75,000 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Oversee the entire client implementation process, from post-sale to completion
- Gather client requirements and manage multiple accounts through onboarding
- Provide technical training and support for HRIS and initial payroll processing
- Set and manage client expectations using the implementation timeline
- Coordinate with sales, operations, and other departments to address implementation issues
- Organize and complete all required implementation documentation
- Communicate new client information to internal teams to ensure accurate and timely service
- Ensure weekly deliverables are met according to established timelines
- Handle and resolve client issues and requests, following up until resolved
- Ensure complete client satisfaction throughout the implementation process
- Support initial payroll processing, 401(k) and benefit setups
Requirements
- 3+ years’ experience in account management and/or client implementation
- 3+ years' payroll processing experience
- Strong attention to detail and follow-through on client requests
- Excellent written and verbal communication skills
- Ability to work independently, solve problems, and take initiative
- Thrive in a fast-paced environment, meeting deadlines despite frequent interruptions
- Strong work ethic, eagerness to learn, and ability to analyze large data sets
- Detail-oriented with a focus on process improvement
- Proficiency with MS Office Suite (Excel, Word, PowerPoint)
- All applicants must be legally authorized to work in the United States; employment contingent upon ability to provide documentation verifying identity and authorization to work in the U.S.
- Preferred: SQL knowledge
- Preferred: Experience with Certified payroll (Davis-Bacon and/or State Prevailing payroll)
- Preferred: Experience auditing payrolls for compliance
- Preferred: Familiarity with HR and payroll regulations
- Preferred: Knowledge of group health plans, ACA regulations, and enrollment processes
Benefits
- competitive pay
- plenty of PTO
- health care
- 401K matching
- fun employee outings
- hybrid or remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll processingSQLdata analysisprocess improvementauditing payrollsHRIS401(k) setupbenefit setupdocumentation managementclient implementation
Soft skills
attention to detailproblem-solvinginitiativecommunication skillsindependencetime managementadaptabilityclient satisfactioneagerness to learnwork ethic