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Business Development Representative
EasyVistaBusiness Development Representative identifying new B2B customer opportunities for OTRS service management solution. Proactively engaging with potential clients through various channels and collaborating with the marketing team.
Tech Stack
Tools & technologiesITSM
About the role
Key responsibilities & impact- Identification and outreach to potential B2B customers (e.g., IT managers, CIOs, heads of digital transformation).
- Initiate first contact via digital channels such as email, LinkedIn, phone, or at industry events.
- Qualify leads based on technical requirements and business needs.
- Conduct discovery calls to assess customer needs in a structured manner.
- Work closely with marketing to align campaigns and optimize the lead-nurturing process.
- Document, maintain, and analyze customer and sales data in the CRM (e.g., Salesforce, HubSpot).
- Ongoing market monitoring and competitive analysis within the IT environment.
Requirements
What you’ll need- Degree in Business Informatics, Business Administration with an IT focus, or a comparable qualification.
- Some professional experience in IT sales, ideally with OTRS solutions or in the ITSM domain.
- Good understanding of IT service management, helpdesk solutions, and process automation.
- Confident use of common sales tools (e.g., LinkedIn Sales Navigator, Outreach, ZoomInfo).
- Excellent German and English skills, both written and spoken.
Benefits
Comp & perks- 30 days paid vacation
- 2 additional paid days for social projects (CSR days)
- Hybrid workplace
- Company bike leasing
- Employee discounts
- International team
- Team events
- Professional development
- Company laptop