Operations Manager
Easyfairs
full-time
Posted on:
Location Type: Hybrid
Location: Twickenham • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Plan and organise events from concept to onsite
- Liaising with suppliers and venues
- Leading operations team onsite whilst ensuring smooth running of shows
- Health and Safety management including Risk Assessment
- Working closely with sales and marketing teams on portfolio of events
- Coordinate and management of the Exhibitor Shop for portfolio of events
- Report on exhibitor web shop revenue targets
- Day to day management of Operations Assistant and Operations Executive
- Management of exhibitor manuals using new online portal
- Setting, monitoring and forecasting budget with Heads of Operations
- Floorplan production and management
Requirements
- Experience in the exhibition and events sector strongly preferred
- Excellent organisation and time-management skills
- Impeccable customer service and problem-solving skills
- Attention to detail and accuracy
- Ability to multi-task
- Ability to hit deadlines and work under pressure
- Ability to take a lead role in delivering on team goals
- Setting, monitoring and forecasting budget with Heads of Operations
- Floorplan production and management
- First Aid certificate is preferable
- IOSH certification preferable
Benefits
- Birthday Day off
- Flexible working as well as hybrid working
- Enhanced family pay (maternity & paternity)
- Cycle to work scheme
- Interest free travel loans
- Free online academy to focus on professional development and upskilling
- Specialist external performance coach services available to all employees
- Employee assistance programme
- 24/7 access to our virtual GP service
- Long service awards
- Pension as well as offering salary sacrifice
- Life cover
- Group income protection
- Regular company socials organised throughout the year
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
event planningrisk assessmentbudget forecastingfloorplan productionoperations managementexhibitor managementcustomer serviceproblem-solvingtime managementmulti-tasking
Soft skills
organisationattention to detailability to work under pressureleadershipcommunicationteam collaborationdeadline managementaccuracycustomer focusadaptability
Certifications
First Aid certificateIOSH certification